Problems · NHTSA complaints

2020 Audi Q7 problems

Owners filed 29 complaints about the 2020 Audi Q7 with NHTSA between May 2020 and Oct 2026. The most-cited component is electrical system (11).

Complaints
29
Filed with NHTSA
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system11
  2. Engine7
  3. Power train3
  4. Engine and engine cooling2
  5. Service brakes2
  6. Forward collision avoidance2
  7. Service brakes, hydraulic1
  8. Fuel/propulsion system1
  9. Fuel system, gasoline1
  10. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20202
20211
20221
20234
20248
20254
20269

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

11 reports1 fire
“COMPONENT: 48V mild-hybrid electrical system — engine ground connections, Belt Starter Generator circuit, and 48V lithium battery. The vehicle is available for inspection upon request; the 48V battery dealer now call failed has not yet been replaced. SAFETY RISK: On 8/1/2026, the vehicle suffered sudden, complete electrical failure while in motion immediately after exiting I-75 in Bradenton, FL, with my family aboard, including a child. The cluster displayed “Electrical system: malfunction! Safely stop vehicle” (red), then total power loss. I coasted into a parking lot; had this occurred minutes earlier at 70 mph in interstate traffic, a stall with degraded accessories would have been unavoidable. The vehicle would not restart until the system cooled. Risk is ongoing: faults now recur almost daily. CONFIRMED BY DEALER: Yes. Audi Sarasota (RO AUCS126809) diagnosed both main engine ground connections left loose after a 2/2026 engine replacement by an authorized Audi dealer — DTC U350100, Control Module Input Power “A” Circuit Low. A prior dealer had misdiagnosed it as a faulty 12V battery and returned the car unrepaired; it failed on the interstate 16 days later.…”
Owner complaint to NHTSAFiled Oct 25, 2026Electrical systemODI 11773489

Engine

7 reports
“the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics came from our foreign car mechanic. no, it has not been inspected by the manufacturer or police. Just the symptoms. sometimes the light would come on, and then it would go off. At this point it is off. All of this started in the fall of 2025.”
Owner complaint to NHTSAFiled May 14, 2026EngineODI 11737769

Power train

3 reports
“In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.”…”
Owner complaint to NHTSAFiled Apr 3, 2025Power train, Electrical system, EngineODI 11652576

Engine and engine cooling

2 reports
“See attached document for complaint.”
Owner complaint to NHTSAFiled Sep 22, 2026Engine and engine coolingODI 11766131

Service brakes

2 reports
“Often gets warning about Parking Brake malfunction. Dealership already checked once and could not find the problem. Warning comes on speedometer as follows: "Parking brake: malfunction! Please contact Service."”
Owner complaint to NHTSAFiled Jul 9, 2024Service brakesODI 11600536

Forward collision avoidance

2 reports1 related recall
“While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.”
Owner complaint to NHTSAFiled Dec 18, 2023Electrical system, Forward collision avoidanceODI 11560590
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.