Problems · NHTSA complaints
2021 Audi Q7 problems
Owners filed 75 complaints about the 2021 Audi Q7 with NHTSA between Sep 2021 and Sep 2026. The most-cited component is electrical system (44).
Complaints
75
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system44
- Engine19
- Forward collision avoidance7
- Back over prevention6
- Service brakes6
- Steering5
- Lane departure5
- Vehicle speed control4
- Fuel/propulsion system3
- Seat belts2
- Tires2
- Engine and engine cooling1
- Visibility1
- Power train1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
11
20
8
18
16
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2021 | 2 |
| 2022 | 11 |
| 2023 | 20 |
| 2024 | 8 |
| 2025 | 18 |
| 2026 | 16 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
44 reports3 crashes2 related recalls
“It is listed as Instrument cluster malfunction with a couple lights on like Brake, ABS, steering wheel with exclamation point next to it. Often when I’m driving the screen in front of me that tells me my speed will go extremely dark to the point you can barely read what it says on it. I have not taken it to a dealership or service place yet but this is part of a recall that my car does not qualify for. One day it just started in January and despite efforts to reset it, has not gone away. The lights stay on at all times.”
Engine
19 reports
“I have heard a knocking and experienced sudden loss of power while driving- not electrical loss, but vehicle suddenly slows down and unable to pick back up speed effectively creating a safety concern when driving- especially at on ramps. A warning light comes on and then it will go off randomly with the loss of power. I have taken it in multiple times and was told it is an emissions issue and a vacuum hose issue that allows fluid to get into my turbos or something along those lines. I have both been told by my Audi service advisor and done my own research and seen there have been issues with previous years and ultimately a recall was done to fix those- My vehicle is the 1st year following previous recalls. I have been told by the service professionals that they are at a loss whey a recall has not been issued on this issue again. That it is not only an environmental concern, but a huge safety concern. I have contacted Audi America twice now regarding this and ZERO has happened.”
Forward collision avoidance
7 reports1 crash
“An alert popped up on the dashboard. Stating driver system malfunction. This happened on the freeway and then the car shut down immediately. I've gotten this notification over 8 times and it has yet to be fixed. I'm extremely anxious and terrified when driving this vehicle, because my 3 children are in this vehicle while im driving. All services has been all done at audi oakland, they have all the records/documents. This car has been serviced over 120 days in total”
Back over prevention
6 reports2 related recalls
“Rear sensors failed for Blind Spot Warning, Parking Collision Warning, Rear Cross Traffic Warning and possibly other safety functions have failed on this car twice now since it was purchased. This is known issue and if the car is out of warranty Audi will not cover this very expensive repair for important safety features. Quote from Go Parts website: "TSB: Rear Parking Sensor Brackets Detaching A widespread known issue for the 2020-2024 Audi Q7 is the failure of the adhesive that holds the rear parking sensor brackets to the inside of the bumper cover. Audi has issued Technical Service Bulletin (TSB) 91 24 92 (superseding 91 22 52) to address this problem." Despite Audi being aware of this issue they only issued a TSB when a I feel a recall should have been made. Please issue a recall for this known Audi safety issue..”
Service brakes
6 reports2 crashes
“My independent repair shop has just diagnosed a coolant leak weeping from the vacuum line connection at the water pump; they referred to this problem as “coolant migration”. As documented extensively by Audi in Technical Service Bulletin 19-23-45 (2070349/2), this indicates an internal seal failure of the water pump, causing pressurized engine coolant to migrate directly into the vehicle’s vacuum system. While I understand that my vehicle is technically past its 4-year factory warranty timeline, a mechanical failure of this nature at just 43,000 miles is highly premature and points to a known manufacturer design defect rather than standard wear and tear. More importantly, this defect poses an immediate, severe safety risk. Because the vacuum system directly services the power brake booster, the migration of coolant into these lines risks catastrophic contamination of the braking system. This results in a stiff brake pedal and compromised vehicle stopping ability. I am deeply concerned about operating this vehicle with an active, manufacturer-acknowledged safety hazard affecting my brakes. At this time, I have not had this problem confirmed by the dealer, but…”
Steering
5 reports
“Active Lane Assist defect that causes uncommanded, abrupt steering to the left without driver input, most often in intersections where lane markings disappear. The system cannot be deactivated, creating a risk of loss of vehicle control and a crash. The dealer says it is a software issue with no manufacturer fix available.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.