Research · complaint index
Chevrolet Impala years to avoidWhat NHTSA complaint data does and doesn’t say
We compared 21 model years of the Chevrolet Impala by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2016 stands out with at least twice the typical complaint rate.
Complaints per year on the road
1.0 = typical year for this model
| Year | Complaints | Per year on road | Index | Recalls | Crashes | Signal |
|---|---|---|---|---|---|---|
| 2020 | 15 | 2 | 0.1 | 0 | 3 | Fewest complaints |
| 2019 | 28 | 4 | 0.1 | 1 | 4 | Fewest complaints |
| 2018 | 59 | 7 | 0.2 | 1 | 6 | Fewest complaints |
| 2017 | 117 | 12 | 0.4 | 0 | 4 | Fewest complaints |
| 2016 | 890 | 81 | 2.8 | 0 | 27 | Most complaints |
| 2015 | 301 | 25 | 0.9 | 3 | 10 | Typical |
| 2014 | 638 | 49 | 1.7 | 12 | 19 | Typical |
| 2013 | 272 | 19 | 0.7 | 1 | 16 | Typical |
| 2012 | 258 | 17 | 0.6 | 3 | 20 | Typical |
| 2011 | 505 | 32 | 1.1 | 2 | 22 | Typical |
| 2010 | 442 | 26 | 0.9 | 4 | 18 | Typical |
| 2009 | 824 | 46 | 1.6 | 5 | 43 | Typical |
| 2008 | 810 | 43 | 1.5 | 2 | 51 | Typical |
| 2007 | 627 | 31 | 1.1 | 3 | 52 | Typical |
| 2006 | 544 | 26 | 0.9 | 2 | 59 | Typical |
| 2005 | 608 | 28 | 1.0 | 4 | 39 | Typical |
| 2004 | 1,073 | 47 | 1.6 | 7 | 43 | Typical |
| 2003 | 722 | 30 | 1.0 | 8 | 33 | Typical |
| 2002 | 808 | 32 | 1.1 | 7 | 39 | Typical |
| 2001 | 747 | 29 | 1.0 | 10 | 34 | Typical |
| 2000 | 829 | 31 | 1.1 | 10 | 50 | Typical |
- 202015 complaints · 0 recallsFewest complaints
- 201928 complaints · 1 recallFewest complaints
- 201859 complaints · 1 recallFewest complaints
- 2017117 complaints · 0 recallsFewest complaints
- 2016890 complaints · 0 recallsMost complaints
- 2015301 complaints · 3 recallsTypical
- 2014638 complaints · 12 recallsTypical
- 2013272 complaints · 1 recallTypical
- 2012258 complaints · 3 recallsTypical
- 2011505 complaints · 2 recallsTypical
- 2010442 complaints · 4 recallsTypical
- 2009824 complaints · 5 recallsTypical
- 2008810 complaints · 2 recallsTypical
- 2007627 complaints · 3 recallsTypical
- 2006544 complaints · 2 recallsTypical
- 2005608 complaints · 4 recallsTypical
- 20041,073 complaints · 7 recallsTypical
- 2003722 complaints · 8 recallsTypical
- 2002808 complaints · 7 recallsTypical
- 2001747 complaints · 10 recallsTypical
- 2000829 complaints · 10 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 10, 2026
Fewest complaints for their age: 2020, 2019, 2018, 2017.
About this comparison
What Chevrolet Impala years have the most complaints?
Adjusted for years on the road, 2016 drew at least twice the typical rate of NHTSA owner complaints among the 21 model years compared.
Is this a reliability rating?
No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.