2020 Chevrolet ImpalaRecalls, problems, MPG & safety
NHTSA lists 0 safety recalls and 15 owner complaints for the 2020 Chevrolet Impala. Most complaints involve electrical system (3) and steering (3). The EPA rates it 22 mpg combined, and NHTSA gives it 5 stars overall.
Safety recalls
Owner complaints by component
- Electrical system3
- Steering3
- Fuel/propulsion system2
- Power train2
- Air bags2
- Seat belts1
- Lane departure1
- Visibility/wiper1
- Engine1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Impala model year we’ve synced.
View as table
| Model year | NHTSA complaints |
|---|---|
| 2000 | 829 |
| 2001 | 747 |
| 2002 | 808 |
| 2003 | 722 |
| 2004 | 1,073 |
| 2005 | 608 |
| 2006 | 544 |
| 2007 | 627 |
| 2008 | 810 |
| 2009 | 824 |
| 2010 | 442 |
| 2011 | 505 |
| 2012 | 258 |
| 2013 | 272 |
| 2014 | 638 |
| 2015 | 301 |
| 2016 | 890 |
| 2017 | 117 |
| 2018 | 59 |
| 2019 | 28 |
| 2020 | 15 |
- Crashes reported
- 3
- Fires reported
- 0
- Injuries reported
- 1
- Deaths reported
- 0
What owners report most
Electrical system
“Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working”
Steering
“2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on dash reading. Right after the warranty was up and at 5,322 miles they were able to get an OBD reading. Information from the dealer invoice: A multi-point inspection DI1 Multi-Point inspection 716106 CPC B C/S veh is hard to steer at times- acts like it has no electric steering ADV cause: DTC O800 power steering control module low voltage, found while battery sitting over TP test dead cell and low cca 185/535cca EGO1 drivability test 716106 CPC $69.95 1 88866309 $190.00 New Battery Final charge: $317.44 No hard steering for a while, and now at 7,500 + or - miles hard steering is back and becoming harder to steer at times, especially if breaking. I have been to the dealer more often and had wait for the a while to get checked in and by the time he gets to me and someone to drive my car the steering is back to normal again. They told me that without a dash or ODB reading there is nothing they can do. 5 years same problem and never know when it will happen.”
Fuel/propulsion system
“The component is the Evaporative Emission Control System (EVAP) Vapor Canister Purge Valve.The internal diaphragm or solenoid of the factory-installed purge valve has worn out prematurely or became contaminated, locking it permanently into a stuck-open position.The Manifestation or (Symptoms): The stuck-open valve continuously drafts raw fuel vapor and unmetered air into the engine intake manifold. This causes an improper air-fuel mixture, resulting in:Stumbling / Failure to Start Immediately After Refueling (the engine is flooded by gas tank vapors forced in during fill-up).Rough Idling (due to a continuous vacuum leak).Illuminated Check Engine Light tracking Diagnostic Trouble Codes (DTCs) P0496 (High Purge Flow) or P0442. Yes, it is available for inspection. The vehicle stumbles, hesitates, and fails to restart at busy gas pumps and intersections which places drivers, passengers, and other motorists at an immediate risk of a collision. Yes, the problem has been validated by an professional auto mechanic shop. No, it has not been inspected by anyone else other than the mechanicshop to diagnose the problem, issue. The check engine light came on as I cranked…”
Engines, transmissions & drive
- EPA class
- Large Cars
- Engines
- 3.6L 6-cyl
- Transmissions
- Automatic (S6)
- Drive
- Front-Wheel Drive
- Fuel
- Regular Gasoline
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
EPA fuel economy by version
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Impala Auto (S6), 6 cyl, 3.6 L, SIDI · Front-Wheel Drive | 19 | 28 | 22 | $2,850 | 406 |
| Impala Auto (S6), 6 cyl, 3.6 L, SIDI; FFV · Front-Wheel Drive | 18 | 28 | 22 | $2,850 | 411 |
- 22mpg comb.
- 22mpg comb.
NHTSA 5-Star Safety Ratings
- Frontal crash
- 5 of 5
- Side crash
- 5 of 5
- Side pole
- 5 of 5
- Rollover
- 4 of 5
- Rollover risk
- 12.1%
Maintenance basics
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
- Engine oil & filter5,000–10,000 mi
6–12 months - Tire rotation5,000–7,500 mi
Every oil change - Engine air filter15,000–30,000 mi
1–2 years - Cabin air filter15,000–25,000 mi
1–2 years - Brake fluid—
2–3 years - Coolant60,000–100,000 mi
5–10 years - Spark plugs60,000–100,000 mi
— - 12V battery—
3–5 years
2020 Impala questions
How many recalls does the 2020 Chevrolet Impala have?
0 recalls found in NHTSA data as of Nov 10, 2026.
What are the most common 2020 Chevrolet Impala problems?
Owners filed 15 complaints with NHTSA. The most-cited components are electrical system (3), steering (3), fuel/propulsion system (2). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
What MPG does the 2020 Chevrolet Impala get?
The EPA rates the 2020 Chevrolet Impala at 22 mpg combined, depending on engine and drivetrain (2 versions rated).
How safe is the 2020 Chevrolet Impala?
NHTSA's New Car Assessment Program gives the 2020 Chevrolet Impala 5 out of 5 stars overall.