2022 Chrysler Pacifica problems

“The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the High-Voltage Battery Coolant Heater (Diagnostic Trouble Code P0E15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.”

“My vehicle is currently being recalled for the recall 52D, I have reached out twice in a thirty day span asking about a fix and been told both times there are no parts for this fix. The risk of this recall includes fire, while charging or while parked and off.”

“The vehicle was left in parking on a Saturday afternoon in Costco. When we came back and we put everything in the trunk, the vehicle turn on automatically, not by remote start, on its own. When we saw the dashboard it said: "Put on in parking to prevent rolling", but the vehicle didn't take any gears and it was not able to be turn off. We try to turn it off several times but it came back on, on its own with the same message: "Put on in parking to prevent rolling", after towing we dropped in the dealer and the dealer couldn't find anything not even a computer code. This could have happened on a semaphore waiting for a light and maybe the car would have rolled on its own? that's something that it is concerning.”

“Chrysler issued this safety recall 52D at the end of June and still no remedy is being reported as available from Chrysler. This is abysmal customer performance and and unacceptable turnaround time for what amounts to a serious safety risk. Chrysler has not and continues not to provide an estimated timelines for resolution. I am renting a vehicle in the meantime given the safety risk (both while driving and while parked), paying for the rental cost out of pocket and taking a risk that Chrysler will reimburse. In short, the manufacturer has failed or is unable to remedy this safety recall for this vehicle in a timely manner.”

“Rear passenger side center section captains chair had an uncommanded back of seat drop downward followed by the entire seat rolling forward as I was slowing down the vehicle to make sure the passenger was not injured. The chair flops back and forth. Approximately 12500 miles on the 2022 vehicle. The drivers side of this seat ALSO failed but nobody was sitting in it at the time! The passenger was not injured but could have been severely injured if I had reacted with harsher breaking, if it occurred during a situation that the vehicle could not have been stopped or if the individual was unhealthy! The seat was basically freewheeling on the skids with the entire back of the seat flat! Sliding forward with breaking, sliding backwards with an increase in speed, seatbelt NO LONGER RESTRAINED individuals upper body!”

“We purchased 2022 hybrid Chrysler Pacifica from Mountain View CDJR in June 2026 and around July 4th the car went into critical red turtle limp mode on the highway slowing from 65 to under 15 mph with all our children in the car. Thankfully my husband was driving and able to get us to the local CDJR who helped inspect the vehicle and discovered contaminated coolant issue and showed us the different colors that shouldn’t be there from a car purchased from a CDJR dealership. The issue was brought to Mountain View who initially attempted to charge us over $3,000 for an issue stemming from their own negligence. After agreeing to pay around $600 for new radiator and more back and forth I believed the car would be returned to us well serviced. There was a recall they were supposed to handle and also they had the vehicle during a prescheduled oil change and then failed to perform the oil change. After then vehicle had been returned to us the hybrid capabilities have failed, we cannot charge the vehicle, and gas mileage has continued decline. When brought to service manager, he asked me “well is it still going into limp mode?” As if the car not stalling in the highway…”