Problems · NHTSA complaints
2003 Chrysler PT Cruiser problems
Owners filed 258 complaints about the 2003 Chrysler PT Cruiser with NHTSA between Nov 2002 and Jun 2026. The most-cited component is electrical system (45).
Complaints
258
Filed with NHTSA
Crashes
22
Reported by owners
Fires
15
Reported by owners
Injuries
20
People reported injured
Deaths
1
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system45
- Power train35
- Suspension35
- Exterior lighting34
- Steering29
- Engine and engine cooling29
- Air bags20
- Vehicle speed control12
- Tires12
- Service brakes, hydraulic12
- Wheels11
- Equipment11
- Engine10
- Fuel system, gasoline9
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
17
36
29
33
23
21
20
11
7
4
4
10
14
7
5
3
5
0
0
2
1
3
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2002 | 2 |
| 2003 | 17 |
| 2004 | 36 |
| 2005 | 29 |
| 2006 | 33 |
| 2007 | 23 |
| 2008 | 21 |
| 2009 | 20 |
| 2010 | 11 |
| 2011 | 7 |
| 2012 | 4 |
| 2013 | 4 |
| 2014 | 10 |
| 2015 | 14 |
| 2016 | 7 |
| 2017 | 5 |
| 2018 | 3 |
| 2019 | 5 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 0 |
| 2026 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
45 reports1 crash5 fires
“I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS…”
Power train
35 reports2 crashes1 related recall
“The clutch will not disengage every time and never fully disengages. I noticed my car had a recall for this problem in the past, so before doing the work, I called a dealer for Chrysler and was informed that the recall had already been performed. So I took it upon myself at my own expense to have the clutch replaced. It worked fine for a few months, but it started doing the same thing again.”
Suspension
35 reports1 crash1 related recall
“I HAD PURCHESED A USED 2003 PT CRUISER AND ON THE HWY HOME SHORT TIME LATER I HEARD CLUNKING SOUND THREE TIMES FIRST WHEN MERGING ONTO HWY FROM CAR DEALERSHIP. FUTHERMORE, ABOUT 10 MIN INTO MY HWY DRIVE HOME I BECAME FRIGHTEND WHEN MY CAR ENDED UP HAVING A MIND IF ITS OWN AND STARED GOING TO THE LEFT SO I TRIED TO TURN STEARING WHEEL TOWARDS RIGHT AND I WAS UNABLE TO CORRECT IT FOR FEW SECONDS AND ENDED ON THE OTHERIDE OF WHITE LINE JUST ABOUT OFF HWY AND INTO GRAVEL BUT AT THAT POINT I SEENED TO REGAIN CONTROL OF MY CAR STEARING AND PROCEEDING BACK BETEEEN YELLOW AND WHITE LINE ON THE HWY, FOLLOWING WAS ANOTHER INCIDENT WAS WHEN I CAME TO COMPLETE STOP FOLLOWING WITH LEFT TURN (STARTED TO MAKE A CLUNKING SOUND EVEN LOUDER).DURNING MY ROUTE I MADE A RIGHT TURN THE SOUND AGAIN. I ENDED UP TAKING IT TO A DEALERSHIP TO TAKE A LOOK AT . THE MECHANIC SAID HE KNEW AT ONE POINT THEY HAD A SAFTY RECALL ON THE SUSPENSION FOR PT CRUSIERS BECAUSE THEY COULD CAUSE INJURY WITH MOTOR VEHICLE ACCIDENTS DUE TO LOSS OF CONTROL AS A RESULT OF LOWER CONTOL ARM /SWAY BAR / AND BAD BALL JOINTS WHICH I PERSONALLY PROB EXPERICEND ON MY WAY HOME FOLLOWING MY PURCHESE OF THE CAR. THE…”
Exterior lighting
34 reports1 crash1 related recall
“VEHICLE WAS PARKED. TURNED OFF. MULTIFUNCTION SWITCH THAT HAD BEEN REPLACED PREVIOULSY MALFUNCTIONED AGAIN. FOG LIGHTS JUST CAME ON OUT OF NOWHERE LUCKILY I TURNED AROUND AND NOTICED IT. WHEN I OPENED MY CAR DOOR I NOTICED THE SWITCH WAS SMOKING. AFTER SOME QUICK THINKING I PULLED THE FUSE. IF I HAD NOT THOUGHT OF THIS I BELIVE IT WOULD HAVE CAUGHT MY CAR ON FIRE AND THE ONES PARKED NEXT TO IT. I HAVE HAD THE FUSE PULLED FOR A YEAR. FLASH FORWARD TO MY CURRENT STATE IN VA AND IT'S INSPECTION TIME. I FAILED FOR A FAULTY FUNCTION SWITCH. THE GUYS REPLACED THE SWITCH FIRST STOPLIGHT I COME TO NO SIGNAL. TOOK IT BACK TO GARAGE THEY SAID SWITCH WAS BAD OUT OF THE BOX. AFTER THIS EPIDEMIC THIS WILL BE THE 4TH MULTIFUNCTION SWITCH THAT I KNOW OF INSTALLED ON THIS CAR. HOW IN THE WORLD HAS THIS PART NOT BEEN RECALLED YET. PLEASE DO SOMETHING!”
Steering
29 reports1 crash3 fires1 related recall
“On the way home from work my vehicle began smoking. The next exit off the freeway I80 was taken. As I exited my vehicle became hard to steer. I was able to get it to the closest auto repair shop which was Firestone. The power steering hose had a leak which caused the smoke and my vehicle being hard to steer. After 3 attempts with Firestone and them consulting with Chyrsler Service Department in Fairflied, California I had my vehicle towed to my mechanic. He also had trouble getting the new hose to fit on my vehicle. My mechanic also consulted with the Chrysler Service Department in Antioch, California. They assured him that was the correct replacement hose that Chrysler had replaced because the original hose had been recalled and they no longer carried the orignal hose. The only problem is my mechanic nor the Firestone mechanics could get it to fit. I have contacted Chrysler several times with them not taking reponsibility for the non fitting hose as the claim my VIN is not one of the vehicles affected. Attached you will find the original recall notice sent to me in 2011, the letter I sent to the address on the recall notice and all the receipts of attempts to…”
Engine and engine cooling
29 reports1 crash1 fire
“CAR STOPPED AT RED LIGHT. ENGINE DIED AND SMOKE BEGAN TO RISE FROM ENGINE COMPARTMENT, THEN FLAMES SHOT OUT. DRIVER COULD NOT GET DOOR OPEN AT FIRST THEN AFTER SHORT TIME LOCKS RELEASED AND DRIVER WAS ABLE TO ESCAPE. FIRE DEPARTMENT EXTINGUISHED FLAMES AND SAID FIRE APPEARED TO BE STARTED BY FLUID LEAKAGE. THIS MODEL HAD BEEN SUBJECT TO RECALL DUE TO FIRES. CAR HAD RECALL FIX ON 9/23/04. IT NOW APPEARS THE RECALL FIXES WERE NOT PERMANENT AND THE ORIGINAL PROBLEM CAN RECUR. IT IS POTENTIALLY LIFE THREATENING. ATTEMPTS TO DISCUSS THE PROBLEM WITH CHRYSLER WERE UNSUCCESSFUL. CHRYSLER STONE WALLED AND FALSELY RIGGED THEIR RESPONSE PROCEDURE SO AS TO AVOID ANY RESPONSIBILITY. CHRYSLER REFUSED TO ALLOW ME TO SPEAK WITH ANY PERSON IN A POSITION OF AUTHORITY. THE CLERKS I SPOKE WITH STATED THAT SOMEONE WOULD BE IN TOUCH WITH ME. FINALLY AFTER THREE ATTEMPTS TO SPEAK WITH SOMEONE AT CHRYSLER, AND AFTER MORE THAN ONE MONTH FROM ORIGINAL CONTACT, A LETTER DATED MAY 13, 2015 WAS RECEIVED FROM CHRYSLER STATING THEY HAD TRIED NUMEROUS TIMES TO CONTACT US AND THE CLAIM WOULD BE DROPPED IF WE DID NOT RESPOND IN 10 DAYS. THIS QUITE SIMPLY IS A LIE! NO ATTEMPT WAS EVER MADE TO…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.