Problems · NHTSA complaints

2004 Chrysler PT Cruiser problems

Owners filed 217 complaints about the 2004 Chrysler PT Cruiser with NHTSA between Mar 2004 and May 2026. The most-cited component is electrical system (44).

Complaints
217
Filed with NHTSA
Crashes
16
Reported by owners
Fires
15
Reported by owners
Injuries
18
People reported injured
Deaths
3
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system44
  2. Suspension36
  3. Steering24
  4. Exterior lighting23
  5. Engine and engine cooling23
  6. Power train21
  7. Engine14
  8. Air bags12
  9. Wheels11
  10. Service brakes, hydraulic10
  11. Visibility9
  12. Tires7
  13. Vehicle speed control6
  14. Seat belts6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
200419
200522
200615
200726
200830
200918
201014
201110
201215
20137
201417
20155
20164
20176
20182
20192
20202
20211
20220
20230
20241
20250
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

44 reports2 crashes10 fires
“IT STARTED WITH THE DASHBOARD LIGHTS AND THE MIDDLE STICK LIGHTS (P,D,R,N++) I CAN'T SEE AT NIGHT WHAT SPEED I'M GOING OR MY LEVELS OR ANYTHING BC THE LIGHTS QUIT WORKING, I HAD THE BATTERY REPLACED I'VE HAD THE BATTERY CHANGED TWICE, I'VE HAD THE THERMOSTAT CHANGED TWICE BUT IT STILL OVER HEATS NOT TOO LONG AGO WITH BOTH OF MY TODDLERS IN THE CAR ON A 3 LANE HIGHWAY LOCKED UP ON ME COULDN'T USE THE STEERING WHEEL OR BRAKES HAD TO PULL THE EMERGENCY BREAK IT'S JUST BEEN REPETITIVE I BOUGHT THE CAR FROM MY SISTER WHO'S GRANDMOTHER GOT TIRED OF PUTTING MONEY INTO IT IT STUTTERS SOMETIMES LIKE IT'S SLOW TO SHIFT INTO GEAR TO ACCELERATE IT CAN HAPPEN ANYWHERE. IT WAS MY FIRST CAR IT'S NEVER BEEN WRECKED, I NEVER THOUGHT TO CHECK FOR ANY RECALLS, I BOUGHT IT IN JULY OF 17. IT'S ONLY HAD A TOTAL OF 2 OWNERS. IT USED TO SHAKE REAL BAD I COULDN'T GO OVER 55MILES AN HOUR BUT EVEN 55 WAS IFFY. THE SCARIEST THING FOR ME WAS IT LOCKING UP ON A HIGHWAY WITH AN INTERSECTING LANE I HAD JUST HAD EVERYTHING REPLACED FOR A SECOND TIME BEFORE IT STARTED SMOKING AND LOCKED UP AND COMPLETELY SHUT DOWN MY KIDS 3 & 1 WERE IN THE BACK ALL I COULD THINK TO DO WAS PULL MY EMERGENCY…”
Owner complaint to NHTSAFiled Mar 10, 2020Electrical system, Vehicle speed control, EngineFire reportedODI 11317422

Suspension

36 reports1 crash1 related recall
“WHILE DRIVING, SOMETIMES WHEN DRIVING, THE CAR WILL JERK TO THE LEFT OR THE RIGHT WITHOUT PROBACATION. VECHILE ACCELERATES WITHOUT FOOT BEING ON THE PEDAL. ONE TIME I WAS AT A STOP LIGHT. MY FOOT WAS ON THE BRAKE, BUT THE CAR LURCHED FORWARD AND THE ENGINE STARTING REVING. I HAD TO USE BOTH FEET WITH EXTREME FORCE TO SLOW THE CAR DOWN. FINALLY, I JUST THREW THE CAR INTO PARK; ONCE IN PARK, THE CAR KEPT REVING. THE PEDAL WAS NOT PRESSED.THIS HAS HAPPENED ON THREE OCCASIONS. THIS MAKES FOR UNSAFE DRIVING, AND ONLY DUE TO MY GOOD DRIVING SKILLS DID I AVOID AN ACCIDENT. THIS HAS BEEN OCCURING FOR THE PAST THREE MONTHS.”
Owner complaint to NHTSAFiled Aug 2, 2017Suspension, Vehicle speed control, EngineODI 11012275

Steering

24 reports3 crashes1 related recall
“TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT PARKED THE VEHICLE AND ADDED STEERING WHEEL FLUID TO THE VEHICLE. THE NEXT MORNING, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THE CONTACT INFORMED THE MANUFACTURER WHO VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING) AND WAS UNABLE TO PROVIDE A FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,618.”
Owner complaint to NHTSAFiled Jan 25, 2016SteeringODI 10822091

Exterior lighting

23 reports3 fires1 related recall
“TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ACTIVATED AND THE CONTACT NOTICED SMOKE COMING FROM THE LEFT TURN SIGNAL SWITCH NEAR THE INSTRUMENT PANEL. IN ADDITION, THE CONTACT STATED THAT THE FOG LIGHTS REMAINED ILLUMINATED AND THE CONTACT HAD TO LIFT THE STEERING WHEEL UPWARDS IN ORDER TO ENGAGE THE HORN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.”
Owner complaint to NHTSAFiled Apr 7, 2015Electrical system, Exterior lightingFire reportedODI 10704194

Engine and engine cooling

23 reports1 fire
“TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THE VEHICLE WAS LOOSING OIL FROM THE ENGINE BLOCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DISCOVERED THAT THE CRANKSHAFT SEAL FAILED AND WAS CAUSING THE VEHICLE TO LOOSE OIL. THE CONTACT STATED THE VEHICLE WOULD CONSUME ONE AND A HALF QUART OF OIL BETWEEN OIL CHANGES. THE CONTACT BELIEVED THE FAILURE WAS A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 122,000.”
Owner complaint to NHTSAFiled Oct 25, 2011Engine and engine coolingODI 10432751

Power train

21 reports1 crash
“THIS VEHICLE HAS A P0037 AND A P0037 DTC'S THAT WON'T CANCEL. FINDLEY CHRYSLER REPLACED THE OXYGEN SENSORS. IT DIDN'T FIX IT. THEY SAY THE COMPUTER IS BAD. I SENT THE COMPUTER 5033293AF TO BE REPAIRED. THEY SAID THE COMPUTER IS OK. I GOT THE CODES TO GO AWAY FOR A BRIEF TIME BY MESSING WITH THE COMPUTER WIRE LOOM. IHAVE HEARD THERE WAS ARECALL FOR THIS. IS IT STILL AVAILABLE?06/08/2018”
Owner complaint to NHTSAFiled Feb 21, 2019Power train, Electrical systemODI 11181490
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.