Problems · NHTSA complaints

2020 Dodge Grand Caravan problems

Owners filed 20 complaints about the 2020 Dodge Grand Caravan with NHTSA between May 2020 and Sep 2026. The most-cited component is power train (8).

Complaints
20
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train8
  2. Air bags5
  3. Electrical system4
  4. Engine2
  5. Seat belts2
  6. Fuel/propulsion system1
  7. Steering1
  8. Exterior lighting1
  9. Latches/locks/linkages1
  10. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20201
20211
20225
20232
20244
20255
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

8 reports3 crashes
“The automatic transmission failed while driving, causing a loss of propulsion and leaving the vehicle stranded. This created a safety hazard because the vehicle could no longer accelerate or move out of traffic. This is the fourth Chrysler/Dodge vehicle I have owned that has experienced a substantially similar transmission failure.”
Owner complaint to NHTSAFiled Jun 30, 2026Power trainODI 11747319

Air bags

5 reports2 crashes
“The transmission failed at just under 60k miles. Our air bag sensor light is now coming on and not sure why. I don’t have the money to continue to repair this vehicle plus make payments. We also have had issues with the front bolts on the driver side continuing to loosen.”
Owner complaint to NHTSAFiled Apr 12, 2024Power train, Air bagsODI 11582732

Electrical system

4 reports
“The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to an independent mechanic, where it was determined that the alternator needed to be replaced. The vehicle was repaired. On another occasion, while driving at an undisclosed speed, the EMC warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 83,749.”
Owner complaint to NHTSAFiled Aug 14, 2025Steering, Electrical system, EngineODI 11680665

Engine

2 reports
“Engine oil filter housing leaking. Oil leaking and pooling on top of engine. Could cause fire. Technician at Dodge Dealer said this is a common problem on this engine. It affects other Dodge/Chrysler vehicles as well. Component was inspected by our insurer Car Shield. No warnings or messages prior to the failure. Technician found the issue during routine oil change.”
Owner complaint to NHTSAFiled Dec 21, 2022EngineODI 11498446

Seat belts

2 reports
“While driving and all seat belts buckled the seat belt and air bag indicator chimes.”
Owner complaint to NHTSAFiled Jul 26, 2024Air bags, Seat beltsODI 11604816

Fuel/propulsion system

1 report
“catalytic convert failure No complaints from dealer ship No inspection was done warning light came on”
Owner complaint to NHTSAFiled Nov 15, 2025Unknown or other, Fuel/propulsion systemODI 11699533
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.