2011 Dodge Grand Caravan problems

“The contact owned a 2011 Dodge Grand Caravan. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front driver’s side of the vehicle near the driver’s door caught fire. The contact extinguished the fire. No fire or police report was filed. The front driver’s side of the vehicle was consumed by the fire. The contact believed the failure was due to an electrical malfunction located in the driver's door that caused the fire. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a salvage facility. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.”

“Dealership still cannot pinpoint exactly what is wrong but the car does not start. One time it’ll start and the next it won’t. It’s actually left me stranded in the cold because that seems to be the only time it won’t start. It’s happened to many other grand caravan owners too. No mechanic I’ve taken it to can solve the problem I’ve spent so much money replacing parts on this car.”

“The contact owns a 2011 Dodge Grand Caravan. The contact stated that while starting the vehicle, there was an abnormal whining sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several months later, while driving 65 MPH, the steering wheel seized without warning. The contact used excessive force to steer the vehicle to an independent mechanic, where a power steering flush was performed; however, the failure persisted. The mechanic replaced the steering pump, which seemed to correct the failure. The contact then stated that the whining sound returned without warning. The vehicle was taken back to an independent mechanic, where the contact was informed that the valves inside the engine connected to the fuel injector were defective and needed to be replaced. The contact stated that after the diagnostic tests, the vehicle failed to start up after several attempts. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 130,000.”

“While the Emergency Parking Brake was activated and vehicle in Park in the driveway that is on a hill, the car began rolling down the driveway at a fast rate of speed with no one in drivers seat. 3 young kids were in car seats in the van with it running while we were outside of the vehicle speaking. All doors locked and it flew down the driveway almost flipping over at the bottom. We took the vehicle to the dealership we purchased it from on June 29, 2023 and they could not recreate the issue. No warning lights were on prior to this incident and when citizens that stopped when this happened, got in the vehicle to dislodge it from the dirt that thankfully stopped it from flipping, they verified that it still showed the E Brake as being engaged it was still in park. No police or insurance was called because there was no damage to the vehicle or children but the dealership was called. I do have video of this event but your website does not accept videos”

“OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.”

“Vehicle randomly dies completely like no battery connected either while parked or in motion. Then after a few moments vehicle starts like nothing is wrong. No codes no warning.”