Research

2014 Ford Cmax EnergiRecalls, problems, MPG & safety

NHTSA lists 0 safety recalls and 106 owner complaints for the 2014 Ford Cmax Energi. Most complaints involve electrical system (34) and power train (22). NHTSA gives it 4 stars overall.

Combined MPG
—
No EPA rating found
NHTSA overall
4of 5 stars
NCAP crash tests
Safety recalls
0campaigns
NHTSA
Owner complaints
106
Top: electrical system
Fuel cost / yr
—
No EPA estimate
01 —Recalls

Safety recalls

NHTSA campaigns for this model year
0 recalls found in NHTSA data for the 2014 Ford Cmax Energi as of Oct 30, 2026.
Data from NHTSA Recalls API · synced Oct 30, 2026NHTSA vehicle page
02 —Complaints

Owner complaints by component

106 complaints filed with NHTSA · Sep 2014 – Jul 2025
  1. Electrical system34
  2. Power train22
  3. Steering16
  4. Latches/locks/linkages11
  5. Engine7
  6. Structure7
  7. Fuel/propulsion system6
  8. Air bags4
  9. Wheels4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Cmax Energi model year we’ve synced.

View as table
Model yearNHTSA complaints
2013228
2014106
201560
201646
201722
Crashes reported
6
Fires reported
5
Injuries reported
6
Deaths reported
0
Data from NHTSA Complaints API · synced Oct 30, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Electrical system

34 reports4 fires
“The contact owns a 2014 Ford C-MAX. The contact stated while driving at approximately 20 MPH with all four windows closed, there was a strong abnormal odor coming from the rear of the vehicle. The contact then opened all the windows allowing the odor to release, and the abnormal odor was not as potent. The contact later inspected the vehicle and discovered that the original Volvo battery could be emitting a toxic substance that was entering the vehicle; the battery was original equipment. The contact sustained dizziness and difficulty breathing. Medical attention was not sought. This occurred on several different occasions. No warning light was illuminated. The vehicle was drivable and was taken to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 131,500.”
Owner complaint to NHTSAFiled Oct 3, 2024Electrical systemODI 11617872

Power train

22 reports2 crashes
“The contact owns a 2014 Ford C-Max Hybrid. The contact stated when the vehicle was started, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer for a tune-up and to be diagnosed. The contact was informed that the axle was loosened, and the bushing was damaged, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA for assistance. The failure mileage was approximately 106,000.”
Owner complaint to NHTSAFiled Jun 26, 2024Power trainODI 11596882

Steering

16 reports
“System: Electric Power Steering assist module failed on engine start up. Safety: Without power steering it is extremely difficult to steer the car manually which could cause an accident and/or bodily injury. This is a well known problem with the Ford cMax which has created a recall for earlier model years of the cMax (but my 2014 model is not covered under previous recalls). Inspection: Vehicle is at the Ford dealership and has been diagnosed with a failed Power Steering module and is currently under parts replacement. Warnings: On 8 Feb 2014 during engine start, I warning window was displayed that said "Service Power Steering". Same warning window appeared the following morning when car was started. I drove it carefully to the dealership for repair.”
Owner complaint to NHTSAFiled Feb 9, 2024SteeringODI 11571042
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026
04 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
Overall rating
4/ 5
4 of 5
Ford CMAX Energi 5 HB FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
14.7%
Data from NHTSA NCAP Safety Ratings API · synced Oct 30, 2026Vehicle 8235
05 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
07 —FAQ

2014 Cmax Energi questions

How many recalls does the 2014 Ford Cmax Energi have?

0 recalls found in NHTSA data as of Oct 30, 2026.

What are the most common 2014 Ford Cmax Energi problems?

Owners filed 106 complaints with NHTSA. The most-cited components are electrical system (34), power train (22), steering (16). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

How safe is the 2014 Ford Cmax Energi?

NHTSA's New Car Assessment Program gives the 2014 Ford Cmax Energi 4 out of 5 stars overall.

Data from NHTSA & EPA · synced Oct 30, 2026