NHTSA lists 2 safety recalls and 24 owner complaints for the 2011 Ford Crown Victoria. Most complaints involve steering (13) and suspension (4). The EPA rates it 19 mpg combined.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Crown Victoria model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1996 | 294 |
| 1997 | 304 |
| 1998 | 134 |
| 1999 | 159 |
| 2000 | 137 |
| 2001 | 84 |
| 2002 | 101 |
| 2003 | 289 |
| 2004 | 137 |
| 2005 | 193 |
| 2006 | 53 |
| 2007 | 50 |
| 2008 | 50 |
| 2009 | 44 |
| 2010 | 12 |
| 2011 | 24 |
“Ford is refusing to honor the 14S25 Recall. The recall was completed XXX9. The part appears to be the same and research supports this. How does replacing the same faulty part solve the problem? How is that considered a repair? "On your vehicle, it may be possible that the upper intermediate steering shaft was serviced incorrectly during previous repairs for Safety Recall 13S08 or Regional Program 13R01." - I take it as the recall was serviced incorrectly since one can be mistaken it wasn't serviced at all. Regardless, this is a safety issue and it is unacceptable it is being ignored considering no improvements were made to the design. What difference does it make replacing the part with another faulty part two years after manufacture when now the car is 15 years old? The part is certainly in worse condition now and I fear the safety of highway travel going forward. Ford doesn't seem to have any compassion. Please let me know if you would like photos to be sent in. I am willing to provide images of the corroded part that can fail anytime soon. NHTSA Bulletin: [XXX]”
“THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.”
“MY POLICE DEPARTMENT ISSUED ME A 2011 FORD CROWN VICTORIA AROUND SEPTEMBER OF 2011. EVER SINCE, I HAVE SPENT COUNTLESS HOURS ADJUSTING THE SEAT IN AN ATTEMPT TO KEEP MY MID-LOWER BACK FROM HURTING. I LEARNED THAT THERE IS A METAL BAR INSTALLED IN THE SEAT CAUSING THE ISSUES. ONCE THE BAR IS ADJUSTED, THE SEATS AREN'T AS BAD. I ALSO HAVE HAD A GREAT AMOUNT OF TROUBLE WITH NECK PAIN. I HAVE SINCE HAD TO SEE A DOCTOR ABOUT THIS. THE HEAD RESTS THAT ARE IN THE VEHICLE ARE CAUSING MY HEAD TO BE PUSHED FORWARD AND STRAINING THE MUSCLES IN MY NECK. I'M SHOCKED TO LEARN THAT THIS HASN'T ALREADY BEEN A RECALL FOR FORD. *TR”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Crown Victoria FFV Auto 4-spd, 8 cyl, 4.6 L · Rear-Wheel Drive | 16 | 24 | 19 | $3,300 | 468 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Nov 8, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 24 complaints with NHTSA. The most-cited components are steering (13), suspension (4), seats (4). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2011 Ford Crown Victoria at 19 mpg combined, depending on engine and drivetrain (1 version rated).