Problems · NHTSA complaints

2011 Ford Crown Victoria problems

Owners filed 24 complaints about the 2011 Ford Crown Victoria with NHTSA between May 2011 and Nov 2026. The most-cited component is steering (13).

Complaints
24
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering13
  2. Suspension4
  3. Seats4
  4. Engine3
  5. Power train2
  6. Electrical system1
  7. Visibility/wiper1
  8. Exterior lighting1
  9. Wheels1
  10. Structure1
  11. Service brakes1
  12. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20111
20127
20134
20141
20150
20160
20171
20181
20191
20202
20212
20220
20232
20240
20251
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

13 reports2 related recalls
“Ford is refusing to honor the 14S25 Recall. The recall was completed XXX9. The part appears to be the same and research supports this. How does replacing the same faulty part solve the problem? How is that considered a repair? "On your vehicle, it may be possible that the upper intermediate steering shaft was serviced incorrectly during previous repairs for Safety Recall 13S08 or Regional Program 13R01." - I take it as the recall was serviced incorrectly since one can be mistaken it wasn't serviced at all. Regardless, this is a safety issue and it is unacceptable it is being ignored considering no improvements were made to the design. What difference does it make replacing the part with another faulty part two years after manufacture when now the car is 15 years old? The part is certainly in worse condition now and I fear the safety of highway travel going forward. Ford doesn't seem to have any compassion. Please let me know if you would like photos to be sent in. I am willing to provide images of the corroded part that can fail anytime soon. NHTSA Bulletin: [XXX]”
Owner complaint to NHTSAFiled Nov 2, 2026SteeringODI 11775187

Suspension

4 reports
“THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.”
Owner complaint to NHTSAFiled May 20, 2019Steering, Suspension, Unknown or otherODI 11208767

Seats

4 reports
“MY POLICE DEPARTMENT ISSUED ME A 2011 FORD CROWN VICTORIA AROUND SEPTEMBER OF 2011. EVER SINCE, I HAVE SPENT COUNTLESS HOURS ADJUSTING THE SEAT IN AN ATTEMPT TO KEEP MY MID-LOWER BACK FROM HURTING. I LEARNED THAT THERE IS A METAL BAR INSTALLED IN THE SEAT CAUSING THE ISSUES. ONCE THE BAR IS ADJUSTED, THE SEATS AREN'T AS BAD. I ALSO HAVE HAD A GREAT AMOUNT OF TROUBLE WITH NECK PAIN. I HAVE SINCE HAD TO SEE A DOCTOR ABOUT THIS. THE HEAD RESTS THAT ARE IN THE VEHICLE ARE CAUSING MY HEAD TO BE PUSHED FORWARD AND STRAINING THE MUSCLES IN MY NECK. I'M SHOCKED TO LEARN THAT THIS HASN'T ALREADY BEEN A RECALL FOR FORD. *TR”
Owner complaint to NHTSAFiled Jul 22, 2012SeatsODI 10466919

Engine

3 reports1 crash
“Unknown”
Owner complaint to NHTSAFiled Mar 11, 2025Power train, Electrical system, EngineCrash reportedODI 11647631

Power train

2 reports1 crash
“CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR”
Owner complaint to NHTSAFiled Nov 25, 2013Power train, EngineODI 10553794

Electrical system

1 report1 crash
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.