Problems · by component

2017 Ford Edge structure problems

26 owner complaints to NHTSA about the 2017 Ford Edge cite structure, 2% of all 1,377 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
26
2% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“The 2017 Ford edge was parked in a parking spot, the shifter visually and physically engaged in the park position. Exited the vehicle went into the store. A vehicle passing by behind the Ford edge, noticed it slowly rolling backwards and did not stop colliding with the back of her truck. The Ford edge still showed as it was in park during this occurrence After for the research, it does appear that Ford does have an issue with this and it is a known issue just no specific recall issued for this specific Ford edge”
Owner complaint to NHTSAFiled May 10, 2026Structure, Unknown or other, Service brakesCrash reportedODI 11736868
“My 2017 Ford Edge Sport has the exploding Panoramic moonroof. The first incident - the car was parked and the front movable glass panel was cracked (see picture 1). No objects hit the glass. The second incident occurred while was wife was driving on the interstate at 75mph. It sounded like a gun shot - glass exploded into the passenger compartment - luckily the sunvisor was CLOSED or my wife and her parents in the backseat would have been sprayed with broken glass (see pictures 2 and 3). No objects hit the glass - there were no other vehicles around her at the time of the incident. We have now replaced the movable glass panel twice at a total cost of $2500 -- via insurance with our deducible of $1000. And NOW - the rear non-movable glass panel is cracked! It just won't end! The 1st incident was about Oct. 25, 2024- the 2nd incident was around May 9, 2025.”
Owner complaint to NHTSAFiled Jul 17, 2025StructureODI 11674287
“The contact owns a 2017 Ford Edge. The contact stated that while the rear liftgate was opened, a chime sounded and the the liftgate close unintendedly. The contact stated that the failure recurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.”
Owner complaint to NHTSAFiled Apr 19, 2024StructureODI 11584065
“The panoramic roof has a stress crack. We went on vacation in our other vehicle. The Ford Edge was in my garage that June when we went. We came home, I washed the Ford Edge two days later and noticed the stress crack in the panoramic roof.”
Owner complaint to NHTSAFiled Feb 12, 2024Structure, Unknown or other, VisibilityODI 11571474
“The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, there was a loud bang and the contact saw broken glass entering the interior of the vehicle. After a visual inspection of the exterior of the vehicle, the contact became aware that the sunroof glass had shattered. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V205000 (Structure), but the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 68,000.”
Owner complaint to NHTSAFiled Nov 16, 2023StructureODI 11555532
“The contact owns a 2017 Ford Edge. The contact stated that a crack had formed over the passenger’s side dashboard where the air bag was located. Over time, the crack on the dashboard expanded. The vehicle was taken to the dealer where the failure was confirmed; however, the mechanic found no defect with the vehicle. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover 60% of the cost of the repair. The vehicle had yet to be repaired. The failure mileage was approximately 58,000.”
Owner complaint to NHTSAFiled Mar 20, 2023Air bags, StructureODI 11512768

Showing 6 of 26 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 2, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Structure: roof and pillars

Free remedy

Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."

StructureReported Mar 27, 2017NHTSA 17V205000
Data from NHTSA Recalls API · synced Nov 2, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.