2017 Ford Edge problems

“I am currently dealing with the coolant intrusion into cylinder 2 of the 2.0L EcoBoost engine. In the beginning of XXX at about 134K miles, the check engine light came on. I was at a stop light (.2 miles from my home) and I got a warning message telling me the coolant temp was high and engine power was reduced. When I got home, I saw that the coolant was low, but there has not been any leaks noticed in driveway, refilled and was fine for 2 weeks. During those 2 weeks, I was having a rough idle at start up, and white smoke coming from exhaust. Then on the way to work the engine was overheating. Pulled over and turned off on the side of a highway to let it cool. After 10 minutes, turned the car back on to continue to work (which was a mile away), also turned on the heat to pull from the engine, the air was cold until I started driving then it warmed. I am now having to fill the coolant every few days and having misfires while accelerating causing me to stall and then traffic approaching me having to slow to avoid hitting me. I purchased this vehicle used in XXX from a dealership in [XXX] and the carfax did not state any of these issues at the time of purchase.…”

“The contact owns a 2017 Ford Edge. While driving approximately 25 - 35 MPH, the engine was running rough, and the message that the engine was overheating was displayed. The contact turned off the vehicle and waited, but the vehicle failed to restart. The vehicle was towed to an independent mechanic, and it was determined that there was a misfire in cylinder #3 caused by coolant intrusion. The contact was informed that the long block needed to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 80,000.”

“On 11/09/2022 the vehicle (with 85658 miles) was brought to Laird Noller Ford of Topeka KS for "Customer satisfaction program 22N12 but was not repaired for some reason. Its been rattling for years and the flexplate finally broke and now the same dealership said I need to pay $3300 out of pocket to fix it, when it broke down and left me stranded.”

“Progressive and then complete brake failure, stopping only after engaging the park-brake. The incident occurred on a 'sidestreet', [XXX]. No additional traffic at that time minimized immediate risk; The park-brake engaged at our home and the vehicle stopped. The brake pedal went completely to the car floor when pressed. The "Low Brake Fluid" warning displayed on the dashboard. A puddle of fluid drained onto the pavement behind the right rear tire. The car was towed to the "Serra Ford" dealership, Farmington Hills, Michigan. The dealer found "...right rear flex hose leaking...". The dealer replaced both rear flex hoses, rear brake drums and rotors. The cost for brake related diagnosis, parts and labor was 1050.54. I paid the bill because the parts were not yet available to satisfy recall 25V544. Discussions with the dealership directed me to Ford Motor Customer Service to seek any reimbursement. I was told that because the recall was not addressed that any reimbursement possibility would have to wait it was.”

“The contact owns a 2017 Ford Edge. The contact stated that the front brake rotors failed to operate as intended. While driving 55-65 MPH, the rotors were shaking before the brakes locked up. The brake light illuminated and turned off before the failure. The dealer informed the contact that the failure was associated with the brake lines, but parts were on back order. The local dealer was contacted, and the brake lines were repaired. The approximate failure mileage was 90,000.”

“The contact owns a 2017 Ford Edge. The contact stated that the back over prevention camera malfunctioned and there was no image displayed while the vehicle was in reverse(R). The contact later received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The vehicle was taken to the local dealer, and the back over prevention camera was replaced. After retrieving the vehicle, the contact discovered that the rear back up screen was still not operational. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage 137,000.”