Problems · NHTSA complaints

2009 Ford Escape Hybrid problems

Owners filed 153 complaints about the 2009 Ford Escape Hybrid with NHTSA between Sep 2009 and Jul 2026. The most-cited component is steering (70).

Complaints
153
Filed with NHTSA
Crashes
6
Reported by owners
Fires
3
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering70
  2. Engine24
  3. Service brakes21
  4. Vehicle speed control17
  5. Power train15
  6. Electrical system11
  7. Fuel/propulsion system9
  8. Service brakes, hydraulic9
  9. Visibility3
  10. Engine and engine cooling2
  11. Service brakes, electric2
  12. Suspension1
  13. Electronic stability control (esc)1
  14. Air bags1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20095
20107
20113
20129
201316
201418
201514
201622
201713
201815
201914
20204
20214
20223
20231
20242
20252
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

70 reports1 crash
“Car steering torque sensor not working properly causing power steering assist to be lost compromising electric power steering (eps) assist and increasing the risk of an accident. Ford has a recall 14S05/2014-193, but they are saying my car is not included on this recall at this time although it is exactly the same issue I am having now.”
Owner complaint to NHTSAFiled Jul 31, 2026SteeringODI 11753983

Engine

24 reports1 fire
“TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN BEING DRIVEN FOR AN EXTENDED AMOUNT OF TIME. THE FAILURE OCCURRED SEVERAL TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. JACK MADDEN FORD (825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 762-4200) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 18072344F8W3R8. THE FAILURE MILEAGE WAS 129,000.”
Owner complaint to NHTSAFiled Jul 12, 2019EngineODI 11231339

Service brakes

21 reports1 fire
“TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CHECK BRAKING SYSTEM, TRACTION CONTROL AND EMERGENCY BRAKE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE CONTACT STATED WHILE RESTARTING THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOOR AND USE THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REFERRED TO LOCAL DEALER. THE VEHICLE WAS TAKEN TO LOCAL DEALER NICK MAYER LINCOLN WESTLAKE LOCATED AT 24400 CENTER RIDGE RD, WESTLAKE, OH 44145, (440) 835-3700, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE MASTER CYLINDER, BRAKE BOOSTER, ELECTRONIC CONTROL UNIT AND MODULE AND ABS HYDRAULIC UNIT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 101,000.”
Owner complaint to NHTSAFiled Aug 31, 2020Service brakesODI 11352292

Vehicle speed control

17 reports2 crashes
“WHEN I START MY CAR I MAINLY COME FROM A RESIDENT AREA OR A PARKING LOT WHERE THE SPEED LIMIT IS 10-15MPH ONCE I HIT THE MAIN STREET WHERE THE SPEED LIMIT IS 35 MPH MY CAR WONT ACCELERATE TO THE PROPER SPEED EVEN THOUGH MY GAUGES ARE SHOWING THE SPEED IM SUPPOSED TO BE AT AFTER 8 SECONDS THE CAR SHOOTS OFF TO 35MPH AND WHEN I BRAKE TO SLOW DOWN IT ROLLS AGAIN AT 5-10MPH. THIS IS VERY SCARY ESPECIALLY IN CONGESTED AREAS AND TRYING TO PULL OVER IN AN EMERGENCY IS VERY DIFFICULT WHEN MY CAR GETS STUCK IN A SLOW SPEED. IT IS NOW SO CONSTANT ITS EVERY DAY THE ONLY WAY TO BYPASS IT I HAVE TO PULL OVER TURN OFF THE CAR LOCK AND UNLOCK 2-3 TIMES AND IT WILL START UP NORMALLY”
Owner complaint to NHTSAFiled May 9, 2018Vehicle speed controlODI 11092710

Power train

15 reports1 crash
“I WAS DRIVING MY 2009 FORD ESCAPE HYBRID HOME FROM WORK, ON THE HIGHWAY DURING RUSH HOUR, WHEN THE CAR WENT INTO "LIMP MODE" NEARLY CAUSING AN ACCIDENT. I COULD NOT ACCELERATE AT ALL. I BARELY AVOIDED A 16 WHEELER AND MADE IT TO THE FREEWAY SHOULDER WHILE HITTING A CONCRETE CURB NEARLY CAUSING ME TO LOSE CONTROL AND DAMAGING MY RIGHT FRONT TIRE. IT WAS TERRIFYING, AND THIS HAPPENED LESS THAN ONE YEAR AFTER THE STEERING WENT OUT, NEARLY CAUSING AN ACCIDENT ALSO. THE WRENCH SIGN WAS LIGHT UP AND A MESSAGE TO PULL OVER WAS ON. I WAS ABLE TO TURN THE CAR OFF AND RESTART IT AND WAS ABLE TO DRIVE HOME. IT HAS HAPPENED 3 MORE TIMES, DRIVING AT VARIOUS SPEEDS, IN THE LAST 2 DAYS MAKING THE CAR BASICALLY UNDRIVEABLE. A CODE 2112 WAS PULLED FROM THE CAR AND I WAS TOLD THAT THE ELECTRONIC THROTTLE BODY WAS BAD AND THAT THERE WAS A CUSTOMER SATISFACTION PROGRAM THAT SHOULD REPLACE THIS. WHEN I CALLED FORD WITH MY VIN NUMBER, I WAS TOLD THAT MY 2009 HYBRID WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM 13N03. I WENT ONLINE AND FOUND NUMEROUS OTHER 2009 ESCAPE HYBRIDS WITH THIS EXACT SAME PROBLEM THAT WERE NOT COVERED. THESE VEHICLES NEED TO BE INCLUDED IN THIS…”
Owner complaint to NHTSAFiled Aug 5, 2016Power trainCrash reportedODI 10893454

Electrical system

11 reports2 fires
“OUR 2009 FORD HYBRID ESCAPE CAUGHT FIRE IN OUR DRIVEWAY. THE FIRE DEPARTMENT CAME AND IT TOOK TWO FIREMEN TO PUT IT OUT. THE ENTIRE FRONT WAS DESTROYED. EVEN THE DASH BOARD WAS MELTED AS A RESULT OF THE FIRE. IT APPEARED TO BE AN ELECTRICAL TRIGGER, BUT THERE IS NO CERTAINIY AS TO WHAT CAUSE THIS FIRE, WHICH HAD FLAMES NEARLY 10 FEET HIGH. MY SON WAS SITTING IN THE CAR TALIKING ON THE PHONE. HE CAME RUNNING IN SAYNG THERE WAS SMOKE IN THE CAR AND WHEN I LOOKED OUT THE WINDOW IT HAD ALREADY STARTED TO CATCH FIRE. SMOKE AND CATCH FIRE. I AM THANKFUL HE WAS NOT INJURED AND THAT MY HOUSE -A CEDAR SIDED HOME- DID NOT CATCH ON FIRE.”
Owner complaint to NHTSAFiled Jun 1, 2019Electrical system, EngineFire reportedODI 11217258
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.