2015 Ford Escape wheels problems

“The contact owns a 2015 Ford Escape. The contact stated that the vehicle was taken to the dealer for an oil change. The contact was informed by the dealer that the lug nuts were swollen, making it difficult to remove wheels from the vehicle. The contact was informed that the lug nuts needed to be replaced. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had disconnected the call after multiple attempts to contact the manufacturer. The failure mileage was approximately 26,470.”

“After getting a flat tire I could not get the lug nuts off by hand. They are aluminum and strip easily. Needed to call a tow truck with an air gun to get lug nuts off. Even with the air gun they strip. My mechanic says I now need 10 new lug nuts. That is after buying 8 about 2 years ago.”

“After purchasing suv the back seatbelt buckle popped while holding carseat. Second incident while driving car shut off and radio made a popping noise electrical issues stored happening Radio went out electrical functions won’t stay positioned back camera is blinking on an off upside down”

“On July 06, 2023, I took my wife's Ford Escape to Dick Masheter Ford for an oil change and tire rotation. It is the dealership that we bought the car new. The car is a 2015 and has only 44000 miles on it. The technician came over to the service representative so I knew there was a problem. They informed me that the wheel lug nuts had swollen and the parts department didn't have any lug nuts in stock. I would have to go somewhere else to get them replaced. I did some research on the internet and found out that my problem is not new to Ford. I have bought Ford cars for my wife and me for the last twenty years and I feel Ford should offer help on my wife's car. If not replace the lug nuts then assist in changing them out when I rotate the tires again.”

“I got a nail in a tire the other day and couldnt get the ford lug nut off, I was told by a mechanic that the lug nut had expanded and due to further inspection I now have to replace all of the lug nuts, there really should be a recall put in to place it is a huge expense to take your vehicle to a shop”

“Took vehicle in for scheduled oil change, tire rotation and inspection. Upon cashing out was told they could not rotate tires because of bad lug nuts. Would have to order new ones at a cost of $227. This to me seems to be a Ford Company problem. If I would have had a flat tire, I would have been stranded as tire could not have been changed. This is unacceptable and Ford needs to fix this and I should be compensated.”