Problems · by component

2020 Ford Escape visibility problems

26 owner complaints to NHTSA about the 2020 Ford Escape cite visibility, 2% of all 1,548 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
26
2% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“The contact owns a 2020 Ford Escape. The contact stated that while opening the moon roof, the moon roof cover cloth bunched up and blocked the view of the rear glass. The failure mileage was approximately 51,250.”
Owner complaint to NHTSAFiled Oct 21, 2026VisibilityODI 11772642
“The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.”
Owner complaint to NHTSAFiled Oct 21, 2026Fuel system, gasoline, VisibilityODI 11772818
“The contact owns a 2020 Ford Escape. The contact received notification for NHTSA Campaign Number: 26V117000 (Visibility); however, the part to perform the recall repair was not yet available. The dealer was notified of the issue and confirmed that the part was not yet available. The contact stated that upon starting the vehicle, the windshield wipers failed to operate as intended. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 85,000.”
Owner complaint to NHTSAFiled Aug 28, 2026VisibilityODI 11760242
“The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound while operating. The dealer was made aware of the failure and informed the contact that the front driver’s side door motor needed to be replaced, and the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Aug 3, 2026Visibility, StructureODI 11754423
“The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact discovered that part on the moon roof had detached, preventing the moon roof from closing properly. No warning light was illuminated. The vehicle was taken to a dealer where the dealer stated that the top panel of the moon roof needed to be removed; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.”
Owner complaint to NHTSAFiled Jul 1, 2026VisibilityODI 11747746
“The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention) and 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.”
Owner complaint to NHTSAFiled May 6, 2026Fuel system, gasoline, Visibility, Back over preventionODI 11736124

Showing 6 of 26 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: windshield wiper

Remedy pending

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

VisibilityReported Mar 3, 2026NHTSA 26V117000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.