Problems · NHTSA complaints

2023 Ford Escape problems

Owners filed 102 complaints about the 2023 Ford Escape with NHTSA between Aug 2023 and Oct 2026. The most-cited component is electrical system (41).

Complaints
102
Filed with NHTSA
Crashes
2
Reported by owners
Fires
3
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system41
  2. Engine28
  3. Power train25
  4. Forward collision avoidance11
  5. Lane departure7
  6. Vehicle speed control7
  7. Fuel/propulsion system7
  8. Structure5
  9. Service brakes4
  10. Engine and engine cooling4
  11. Back over prevention3
  12. Visibility/wiper2
  13. Exterior lighting2
  14. Latches/locks/linkages2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20238
202424
202528
202642

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

41 reports2 fires3 related recalls
“While driving, multiple unrelated warning lights and warning messages appeared on the dashboard. Odometer changed to display dashes instead of mileage. Speedometer got stuck displaying an incorrect value (such as '0' when the vehicle was in motion, or '59' when the vehicle was as a complete stop). Warning messages displayed while vehicle was in motion included "Park brake fault Service now", "Pre-Collision Assist not available", "Service AdvanceTrac", "Cross-Traffic System fault", and several more. Ford mobile app connected to the car reported 26 different errors. Safety was at risk due to speedometer displaying incorrect values and safety features going offline. Symptoms would come and go without driver intervention. After turning off the vehicle, vehicle failed to start entirely and had to be towed to the dealer. Dealer found the "whole FD-CAN network will not communicate" and traced the issue to an intermittent open circuit in the Power Steering Control Module. Additional photo + video evidence available upon request.”
Owner complaint to NHTSAFiled Sep 25, 2026Power train, Electrical system, Forward collision avoidanceODI 11766858

Engine

28 reports2 fires3 related recalls
“[Recurring No-Start Issue with Multiple Warning Alerts – Safety Concern] I am reporting a recurring vehicle issue involving failure to start, which I believe may pose a safety risk. The issue has occurred five times: August 11, 2023 April 12, 2025 June 13, 2025 December 12, 2025 April 1, 2026 During these incidents, the vehicle failed to start and displayed multiple warning messages on the dashboard. On some occasions, the vehicle only started after several hours. The vehicle becomes completely inoperable when this issue occurs. After the third occurrence, I brought the vehicle to an authorized service center. However, the issue was not resolved and has continued to occur. This repeated failure raises serious concerns about vehicle reliability and safety, as the vehicle may become inoperable without warning. I have attached documentation, including repair records and photos of the dashboard warnings. I am submitting this report so that this issue can be properly investigated.”
Owner complaint to NHTSAFiled May 20, 2026Electrical system, Engine, Lane departureODI 11739002

Power train

25 reports
“I was driving to work and the transmission faltered, grinded, tried to shift, and I thought the vehicle was going to crash. There were cars around me, and I was going about 30 to 35 miles per hour. I was able to pull over and turned off the car. I then drove it to an auto shop and the mechanic stated that it is the transmission. My Ford Escape 2023 has 68,000 miles. It has stalled twice on the road at a stop light/stop sign since August 2026 also. I no longer trust that the vehicle is safe.”
Owner complaint to NHTSAFiled Oct 26, 2026Power trainODI 11773832

Forward collision avoidance

11 reports1 related recall
“Accessory protocol interface module went out screen went dark. No recall on my vin but should be. Problem appeared 12/26/2025 and has been inspected by Peach State Ford.”
Owner complaint to NHTSAFiled Jan 2, 2026Electrical system, Forward collision avoidanceODI 11708405

Lane departure

7 reports
“About a month ago, my vehicles dash lit up and the car told me to shut it off. I had it towed to the dealership who then completed module updates and said I was all set. 20 minutes after picking it up, all of the lights came back on the dash and I brought it back. They again completed some kind of update with little to no information on what they did or the steps they took. Once again, I picked up my vehicle and immediately had a lit up dash. It was brought back and they had my car for 2 weeks before installing a new module. After picking up my car, I again dealt with lights on my dash, but this time one in particular. I had a notice to “Service Advancetrac” and a notification on my Ford app about Powertrain Failure.”
Owner complaint to NHTSAFiled Sep 24, 2026Power train, Electrical system, Lane departureODI 11766827

Vehicle speed control

7 reports1 crash
“**On August 19, 2026, while driving my 2023 Ford Escape on Interstate 57 (I-57), with approximately 35,575 miles on the vehicle, the vehicle suddenly accelerated unexpectedly. I immediately attempted to apply the brakes, but the vehicle did not respond as expected and I could not stop it immediately. I became very frightened and started sounding the horn and turned on the hazard warning lights. I noticed that the lane immediately to my right was relatively clear, so I moved into that lane and applied the brakes again. The vehicle then responded to the brakes, allowing me to slow down and stop. I moved as far to the right as possible and stopped on the side of the road. I was extremely shaken and felt dizzy after the incident. I stopped to catch my breath and contacted my husband to tell him what had happened. During the incident, the Check Engine Light came on and the vehicle displayed the message “Powertrain Malfunction / Reduced Power.” I took the vehicle to a Ford dealer for inspection. The dealer diagnosed a turbocharger problem and advised that the turbocharger needs to be replaced under warranty. The vehicle was left at the dealership for repair, and I…”
Owner complaint to NHTSAFiled Aug 21, 2026Power train, Vehicle speed control, Service brakesODI 11758424
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.