Problems · NHTSA complaints

2024 Ford Escape problems

Owners filed 77 complaints about the 2024 Ford Escape with NHTSA between May 2024 and Oct 2026. The most-cited component is electrical system (28).

Complaints
77
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
6
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system28
  2. Forward collision avoidance20
  3. Lane departure19
  4. Engine13
  5. Back over prevention10
  6. Air bags6
  7. Fuel/propulsion system5
  8. Vehicle speed control4
  9. Seat belts2
  10. Power train2
  11. Service brakes2
  12. Structure2
  13. Equipment1
  14. Exterior lighting1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20244
202556
202617

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

28 reports3 related recalls
“My vehicle was traveling okay back in the beginning of June 2026. While driving down the road with my children in the car the vehicle started throwing several codes out of no where. The codes were pre-collision assist not available, Service Advance Trac, Park Break fault service now. I took it to O'reileys after calling the Ford Dealership that (at the time) was local and that was their recommendation. I had the car scanned and it recorded a first cylinder misfire. We had to disconnect the battery and jump the car to get it to start. I brought the car to the Ford Dealership I baught the car from on June 12th where they kept the car for a week returning it on the 18th and stated they reprogrammed the gateway module. A week and a day later I had the same issue arise but with MORE codes, not starting without jumping, stalling while driving. the dealership had my car from 07/06/2026 - 07/27/2026 and replaced and reporgrammed the new gateway module. I made it 45 minutes from the dealership when the car started throwing even more codes including powertrain codes, parking brake codes. Endangering the lives of me and my children. The dealership came and got the car…”
Owner complaint to NHTSAFiled Oct 28, 2026Electrical system, Lane departure, Forward collision avoidanceODI 11774328

Forward collision avoidance

20 reports1 related recall
“The adaptive speed control is supposed to react to changes in speed limits. It also reacts to bridge capacity signs. This causes a sudden change in speed that the occupants and the following vehicle did not expect. In one location the speed limit is 50mph and there is a bridge with a 20 ton limit. The vehicle brakes to slow down to 20mph when passing the sign.”
Owner complaint to NHTSAFiled Mar 29, 2026Forward collision avoidanceODI 11727828

Lane departure

19 reports
“The safety-critical driver-assistance systems on my 2024 Ford Escape have remained in a failed state since March 2025. The Blind Spot Detection (BLIS), Cross-Traffic Alert, Park Aid, Pre-Collision Assist, and Front Camera systems all display warnings and do not function reliably. The vehicle has now been in the dealership for over 62 cumulative days for this safety defect, including 38+ continuous days on the current repair order. Ford engineering has taken control of the case and has stated there is no fix available and no estimated timeline for repair. A major electronic module was replaced under engineering direction in November, but the same safety-system faults continue. The vehicle’s alert history and FordPass data have remained frozen and non-updating for months, indicating a continued system-level electronic failure. The vehicle is still at the Ford dealership under engineering control with no repair available, which confirms the defect is ongoing, unresolved, and unrepairable at this time. These persistent failures impact multiple crash-avoidance systems and create a significant safety risk during lane changes, cross-traffic backing, parking maneuvers,…”
Owner complaint to NHTSAFiled Dec 11, 2025Electrical system, Lane departure, Forward collision avoidanceODI 11704465

Engine

13 reports1 related recall
“On January [Insert Date], 2026, my 2024 Ford Escape suffered a sudden turbocharger failure that saturated the vehicle’s internal HVAC system with toxic ethylene glycol coolant. The vehicle’s ventilation system subsequently pumped these toxic chemical vapors directly into the enclosed passenger cabin. The inhalation of these toxic chemical vapors posed an immediate, life-threatening risk to my pregnant wife and myself (a patient with moderate persistent asthma), backed by formal medical warning letters from our OB/GYN and Pulmonologist. When I refused to take delivery of the un-remedied vehicle, a Ford corporate representative mandated that I drive it anyway, stating that if I suffered a respiratory crisis while operating the vehicle, I should simply "call the ambulance". This ultimatum caused an immediate severe hypertensive crisis (160/112 BP), requiring emergency medical transport to CHI Health Immanuel and cardiac evaluation. This represents a critical component failure causing toxic cabin air contamination, compounded by a complete failure of the manufacturer’s remedy. Ford Engineering and Woodhouse Ford Service admitted in writing that they have NO…”
Owner complaint to NHTSAFiled May 19, 2026Unknown or other, EngineODI 11738745

Back over prevention

10 reports1 related recall
“The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair; however, the dealer was unable to successfully perform the accessory protocol interface module (APIM) software update while receiving assistance from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The failure mileage was approximately 35,690.”
Owner complaint to NHTSAFiled Apr 1, 2026Back over preventionODI 11728631

Air bags

6 reports4 crashes
“We are concerned that the seatbelt and possibly airbag malfunctioned and contributed to my mother in laws death on 11/17/2025. The drivers seatbelt had not been latching properly and would come unlatched at random times prior to the accident. The car was taken to dealership, based on the seatbelt not staying latched and it was repaired on 10/20/2025. She continued to have issues with it after the repair. Less than a month later, she was killed in a low speed collision. The cause of death was ruled blunt force trauma to the chest. The officer on the scene expressed concern that the seatbelt malfunctioned and that it did not hold her securely.”
Owner complaint to NHTSAFiled Aug 3, 2026Air bags, Seat beltsCrash reportedODI 11754539
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.