2024 Ford Explorer HybridRecalls, problems, MPG & safety

“While leaving a parking lot the vehicle was pulling out a parking spot in reverse, as the vehicle changed from reverse to drive, teh vehicle randomly started accelerating without cause, the gas pedal was not initiated and there was no pedal influence at all. The car had an internal computer issue and started to sort through the cruise control settings, adapative cruise control settings, and just started accelerating out of nowhere without being told to do so. The car was able to come to a complete stop after the driver reacted quickly;y and swiftly, scaring the passenger of the vehicle which was his wife, and his (2) daughters one of which is an infant and the other a toddler. This was a scary moment for the entire family as the vehicle had zero control. We have reported the incident to the proper channels at Ford and have taken the vehicle in to have it diagnosed and nothing has been done to correct the problem; in fact they haven’t even found a problem. The car has done this on multiple occasions so now we dont park the vehicle in parking garages, car parking lots in close proximity to other vehicles, and we do not pull nose in to parking spots at all in the…”

“Hood striker fasteners failed allowing hood to separate from striker at highway speed resulting in hood flying open, striking and damaging windshield and blocking view of driver. Photos from incident scene and subsequent dealer inspection agree on fastener failure as the striker was found fully latched into the retainers. Fortunately, driver was in an outer lane and able to navigate to shoulder and stop vehicle without further damage.”

“Started vehicle for first drive of the day and noticed the digital instrument cluster failed to display any information. The screen remained blank although the backlight was on. Turned the vehicle off and on, performed a reset, disconnected battery for more than an hour before reconnecting, checked fuses, etc., but the display did not correct. Unable to check speedometer, fuel levels, RPM, drive mode, etc. The vehicle has been taken to local Ford Dealership, buy was advised it would be several weeks before they could run diagnostics check.”