Research · complaint index
Ford Flex years to avoidWhat NHTSA complaint data does and doesn’t say
We compared 11 model years of the Ford Flex by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2013, 2019, 2014 stand out with at least twice the typical complaint rate.
Complaints per year on the road
1.0 = typical year for this model
| Year | Complaints | Per year on road | Index | Recalls | Crashes | Signal |
|---|---|---|---|---|---|---|
| 2019 | 263 | 33 | 3.5 | 4 | 4 | Most complaints |
| 2018 | 69 | 8 | 0.8 | 3 | 7 | Typical |
| 2017 | 42 | 4 | 0.4 | 4 | 2 | Fewest complaints |
| 2016 | 104 | 9 | 1.0 | 3 | 4 | Typical |
| 2015 | 117 | 10 | 1.0 | 4 | 0 | Typical |
| 2014 | 249 | 19 | 2.0 | 4 | 11 | Most complaints |
| 2013 | 581 | 42 | 4.4 | 6 | 11 | Most complaints |
| 2012 | 66 | 4 | 0.5 | 2 | 4 | Fewest complaints |
| 2011 | 144 | 9 | 1.0 | 2 | 5 | Typical |
| 2010 | 139 | 8 | 0.9 | 1 | 9 | Typical |
| 2009 | 181 | 10 | 1.1 | 1 | 7 | Typical |
- 2019263 complaints · 4 recallsMost complaints
- 201869 complaints · 3 recallsTypical
- 201742 complaints · 4 recallsFewest complaints
- 2016104 complaints · 3 recallsTypical
- 2015117 complaints · 4 recallsTypical
- 2014249 complaints · 4 recallsMost complaints
- 2013581 complaints · 6 recallsMost complaints
- 201266 complaints · 2 recallsFewest complaints
- 2011144 complaints · 2 recallsTypical
- 2010139 complaints · 1 recallTypical
- 2009181 complaints · 1 recallTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 8, 2026
Fewest complaints for their age: 2017, 2012.
About this comparison
What Ford Flex years have the most complaints?
Adjusted for years on the road, 2013, 2019, 2014 drew at least twice the typical rate of NHTSA owner complaints among the 11 model years compared.
Is this a reliability rating?
No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.