Structure: body
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
NHTSA lists 3 safety recalls and 69 owner complaints for the 2018 Ford Flex. Most complaints involve structure (19) and back over prevention (14). The EPA rates it 17–19 mpg combined.
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V829000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and had replaced the part on three separate occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 70,000.”
“The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 26V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a black image. The vehicle was taken to two dealers, but the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 103,000.”
“I own a 2018 Ford Flex, VIN 2FMGK5D8XJBA07166, with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has been completely inoperative for two years — it has not worked at all since mid-2024. On 7/12/2024 a Ford dealer verified the failure (repair order 568991), over a year before Ford issued recall 25SA9 in 10/2025. On 9/10/2026 Ford left me a voicemail stating there are no updates for 25SA9 and the 25SB8 remedy is not expected until Q1 2027 — over 15 months away. I have driven 2+ years with no functioning backup camera on a vehicle Ford knows is recalled. I request NHTSA treat this as a failure to provide a timely remedy and require Ford to provide an interim remedy or alternate vehicle and accelerate the repair timeline.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Flex FWD Auto (S6), 6 cyl, 3.5 L · Front-Wheel Drive | 16 | 23 | 19 | $3,300 | 468 |
| Flex AWD Auto (S6), 6 cyl, 3.5 L · All-Wheel Drive | 16 | 22 | 18 | $3,450 | 494 |
| Flex AWD Auto (S6), 6 cyl, 3.5 L, Turbo · All-Wheel Drive | 15 | 21 | 17 | $3,650 | 523 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
3 safety recalls as of Nov 8, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 69 complaints with NHTSA. The most-cited components are structure (19), back over prevention (14), electrical system (12). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2018 Ford Flex at 17–19 mpg combined, depending on engine and drivetrain (3 versions rated).