2016 Ford Focus fuel system, gasoline problems

“The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while in active traffic. There was no warning light illuminated. Prior to visiting the dealer, the vehicle was taken to two independent mechanics and the vehicle was inspected. The contact was informed that the fuel tank had collapsed. The vehicle was subsequently taken to an authorized dealer for the repair. The dealer diagnosed the vehicle with a failed canister purge valve, but the fuel tank was not damaged. The dealer replaced the canister purge valve and EVAP parts. However, shortly after the repair, the vehicle stalled while driving in traffic. The vehicle was taken to another Ford dealer; however, the dealer experienced the same issue. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); but the recall repair was already performed on the vehicle. The failure was not repaired. The vehicle had lost motive power and would not restart and had to be towed. The failure mileage was unknown.”

“The contact owns a 2016 Ford Focus. While operating the vehicle, the vehicle was shaking abnormally while idling, while low on fuel, while driving long distances, or while driving uphill. The vehicle shut off unexpectedly intermittently. On several occasions, the RPM increased; however, the vehicle failed to respond, and the vehicle eventually stalled. The accelerator pedal was depressed to the floorboard, but the vehicle failed to respond. The brake pedal became firm. The contact stated that the vehicle stopped and restarted several times or shut down unintendedly. After refueling, the contact had to wait for approximately 2 to 10 minutes before the vehicle responded as needed. Occasionally, the contact had to wait for over an hour before the vehicle was restarted. The check engine warning light illuminated intermittently and later turned off. While depressing the accelerator pedal, the engine revved excessively without the vehicle responding as needed. An abnormal sound was coming from the vehicle. The Oxygen sensor error code was displayed. The failure persisted over time. The vehicle was previously repaired at an unknown dealer under NHTSA Campaign Number:…”

“The contact owns a 2016 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and the vehicle was coasted to the side of the road, and then towed to a certified mechanic. The contact believed that the mechanic had diagnosed a failure within the transmission and had completed a repair to the transmission; however, the contact was unaware of what parts were replaced. The contact stated that after the vehicle was repaired, the vehicle started hesitating and there was an abnormal revving noise coming from the engine compartment while accelerating. The contact would depress the accelerator a second time to accelerate as intended. The failure was intermittent. The message that the engine was overheating was illuminated. The vehicle was taken to the dealer who determined that the fuel pump had failed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The recall repair was completed, and the fuel pump was replaced; however, the failure persisted. The vehicle was taken to a certified mechanic who diagnosed a failure with the water pump and the water pump was…”

“The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.”

“The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.”

“The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.”