2016 Ford FocusRecalls, problems, MPG & safety

“The vehicle is subject to NHTSA Safety Recall Campaign 18V-735 (Ford Recall 18S32) regarding a defective Canister Purge Valve (CPV) that causes fuel vapor saturation, excessive fuel tank vacuum, fuel tank deformation, and engine stalling.The vehicle presented with an active check engine light for diagnostic trouble code P0420 (Catalyst System Efficiency Below Threshold). Ford technical service instructions under Recall 18S32 explicitly link code P0420 to a stuck-open CPV dumping unmetered fuel vapors into the exhaust stream. The franchised dealership initially performed only a software calibration without replacing the mechanical valve.Upon return, the dealership confirmed the defect and replaced the CPV under recall warranty at no charge on Repair Order # 872120. However, dealership service management refused to inspect the catalytic converter for secondary fuel-wash damage unless an unauthorized $220 customer diagnostic fee was paid. The technician cleared the diagnostic trouble codes in the stall without executing the required OBD-II drive cycle. Repair Order # 872120, Line C explicitly documents: "VEHICLE RELEASED FOLLOWING COMPLETION OF RECALL 18S32 WHERE…”

“I WAS DRIVING 75MPH DOWN I-10 AT 11:30PM AND MY FOCUS SUNDDENLY DIED, I HAD TO PUSH THE CAR TO THE SHOULDER. INFORMATION FLASHED NOT IN PARK AND STARTED GHOSTLY TRYING TO START ON ITS OWN, I BELIEVE THE TCM FAILED. I HAD TO HAVE IT TOWED.”

“The vehicle was brought to a certified Ford dealership for an active safety recall and manufacturer extended warranty repair. Due to a malfunction related to the recall issue, the fuel lines were completely ripped off the fuel tank. This component failure is currently available for inspection on the dealership's lot. This failure created an immediate, severe safety risk. Severed fuel lines present an active fuel leak, toxic vapor release, and an extreme fire/explosion hazard in a public dealership parking lot. The physical damage was personally inspected and photographed by me on the dealer's lot. However, the dealership service center is actively refusing to execute the safety recall remedy or fix the severed fuel lines unless I pay out-of-pocket for an unrelated, standard maintenance battery replacement. Furthermore, the dealership provided a multi-point inspection report falsely marking the vehicle status as "all green" despite the severed fuel lines, and they have intentionally withheld the true condition of the vehicle and the required repair orders from the manufacturer's corporate tracking database.”