2016 Ford Focus problems

“The vehicle is subject to NHTSA Safety Recall Campaign 18V-735 (Ford Recall 18S32) regarding a defective Canister Purge Valve (CPV) that causes fuel vapor saturation, excessive fuel tank vacuum, fuel tank deformation, and engine stalling.The vehicle presented with an active check engine light for diagnostic trouble code P0420 (Catalyst System Efficiency Below Threshold). Ford technical service instructions under Recall 18S32 explicitly link code P0420 to a stuck-open CPV dumping unmetered fuel vapors into the exhaust stream. The franchised dealership initially performed only a software calibration without replacing the mechanical valve.Upon return, the dealership confirmed the defect and replaced the CPV under recall warranty at no charge on Repair Order # 872120. However, dealership service management refused to inspect the catalytic converter for secondary fuel-wash damage unless an unauthorized $220 customer diagnostic fee was paid. The technician cleared the diagnostic trouble codes in the stall without executing the required OBD-II drive cycle. Repair Order # 872120, Line C explicitly documents: "VEHICLE RELEASED FOLLOWING COMPLETION OF RECALL 18S32 WHERE…”

“I WAS DRIVING 75MPH DOWN I-10 AT 11:30PM AND MY FOCUS SUNDDENLY DIED, I HAD TO PUSH THE CAR TO THE SHOULDER. INFORMATION FLASHED NOT IN PARK AND STARTED GHOSTLY TRYING TO START ON ITS OWN, I BELIEVE THE TCM FAILED. I HAD TO HAVE IT TOWED.”

“The vehicle was brought to a certified Ford dealership for an active safety recall and manufacturer extended warranty repair. Due to a malfunction related to the recall issue, the fuel lines were completely ripped off the fuel tank. This component failure is currently available for inspection on the dealership's lot. This failure created an immediate, severe safety risk. Severed fuel lines present an active fuel leak, toxic vapor release, and an extreme fire/explosion hazard in a public dealership parking lot. The physical damage was personally inspected and photographed by me on the dealer's lot. However, the dealership service center is actively refusing to execute the safety recall remedy or fix the severed fuel lines unless I pay out-of-pocket for an unrelated, standard maintenance battery replacement. Furthermore, the dealership provided a multi-point inspection report falsely marking the vehicle status as "all green" despite the severed fuel lines, and they have intentionally withheld the true condition of the vehicle and the required repair orders from the manufacturer's corporate tracking database.”

“The vehicle experienced a catastrophic failure of the canister purge valve (CPV), causing an excessive vacuum that violently deformed and collapsed the plastic fuel tank. The deformation was so severe that it breached the fuel system, causing raw gasoline to pour directly out of the filler area and onto the ground when fueling was attempted, presenting an immediate fire hazard. Furthermore, the structural collapse of the fuel tank pinched and shorted out the fuel pump electrical wiring harness. This short circuit caused a massive electrical spike that blew the high-amperage master mega-fuses located on the front of the battery box, causing a total loss of electrical power to the entire vehicle. The manufacturer's initial safety recall remedy (Recall 18S32) failed to prevent this dangerous recurrence, and the vehicle is currently at a dealership being evaluated under Customer Satisfaction Program 24N07.”

“The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while in active traffic. There was no warning light illuminated. Prior to visiting the dealer, the vehicle was taken to two independent mechanics and the vehicle was inspected. The contact was informed that the fuel tank had collapsed. The vehicle was subsequently taken to an authorized dealer for the repair. The dealer diagnosed the vehicle with a failed canister purge valve, but the fuel tank was not damaged. The dealer replaced the canister purge valve and EVAP parts. However, shortly after the repair, the vehicle stalled while driving in traffic. The vehicle was taken to another Ford dealer; however, the dealer experienced the same issue. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); but the recall repair was already performed on the vehicle. The failure was not repaired. The vehicle had lost motive power and would not restart and had to be towed. The failure mileage was unknown.”

“The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stopped accelerating. The contact safely pulled into a parking lot and turned off the vehicle. There was no warning light illuminated. The vehicle was inoperable and was waiting to be towed. The contact associated the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was previously contacted about the recall but was informed that there was no part available for the recall repair. The dealer was not contacted after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.”