2011 Ford Fusion structure problems

“The contact owns a 2011 Ford Fusion. The contact stated that the driver's side door handle had fractured. The contact was unable to open the door from the inside. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with a fractured spring. The contact was informed that the button and door handle needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 60,000.”

“- Abrupt failure of driver door mechanism. Driver now unable to exit vehicle without opening window and reaching around to open from outside. On-line research discloses this is a common problem with this model. - Risk is clear, driver may need to exit vehicle quickly in an emergency. - Problem is clear and has not been reproduced or confirmed by others. - Problem occurred without warning to days ago.”

“2011 Ford Fusion and fortunately I was trapped within the car in a safe location, I can't imagine what would have happened had I had an automobile accident and was unable to EXIT the automobile quickly and safely. It is incumbent upon FORD MOTOR COMPANY to repair this defective door handle / latch before someone is killed due to this faulty piece of plastic they have installed inside this make and model”

“DRIVER SIDE DOOR HANDLE MALFUNCTION. CAN'T OPEN DOOR FROM INSIDE. HAD TO ROLL WINDOW DOWN AND OPEN FROM OUTSIDE. SAW MANY OTHER COMPLAINTS ABOUT THIS SAME THING.”

“THE INTERIOR DOOR HANDLE ON THE DRIVER'S SIDE FRONT DOOR HAS STOPPED WORKING. THE DRIVER'S DOOR CANNOT BE OPENED WITH THE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE. I CAN ONLY EXIT THE VEHICLE BY EITHER CLIMBING OVER THE CONSOLE TO THE PASSENGER SIDE OR PUTTING THE WINDOW DOWN AND USING THE EXTERIOR DOOR HANDLE. SUCH A BASIC SAFETY FEATURE AS A DOOR HANDLE SHOULD LAST THE LIFE OF THE CAR. IN THE EVENT OF AN ACCIDENT, IT WOULD BE DIFFICULT, OR IMPOSSIBLE, TO EXIT THE VEHICLE QUICKLY.”

“TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE. IN ADDITION, THE DOOR LATCH WAS NOT FLUSHED TO THE DOOR PANEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MIKE CASTRUCCI FORD LOCATED AT (1020 OH-28, MILFORD, OH 45150 (513) 275-1048) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,082.”