Problems · NHTSA complaints
2011 Ford Fusion problems
Owners filed 2,795 complaints about the 2011 Ford Fusion with NHTSA between Dec 2010 and Oct 2026. The most-cited component is steering (1,436).
Complaints
2,795
Filed with NHTSA
Crashes
80
Reported by owners
Fires
11
Reported by owners
Injuries
46
People reported injured
Deaths
1
Reported to NHTSA
Complaints by component
One complaint can cite several components
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 4, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
35
76
445
286
247
183
288
268
250
154
152
129
105
73
61
42
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2010 | 1 |
| 2011 | 35 |
| 2012 | 76 |
| 2013 | 445 |
| 2014 | 286 |
| 2015 | 247 |
| 2016 | 183 |
| 2017 | 288 |
| 2018 | 268 |
| 2019 | 250 |
| 2020 | 154 |
| 2021 | 152 |
| 2022 | 129 |
| 2023 | 105 |
| 2024 | 73 |
| 2025 | 61 |
| 2026 | 42 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
1,436 reports42 crashes1 related recall
“My mom’s 2011 Ford Fusion SEL experienced a loss of electric power steering assistance. I cannot determine the exact moment the failure occurred. When I started the vehicle and attempted to drive away, I noticed that the steering wheel was extremely stiff. The dashboard displayed a “Power Steering Assist Fault” warning. The steering assistance has not returned, including after replacing the vehicle’s battery. I diagnosed the vehicle using FORScan, which identified the following diagnostic trouble codes in the Power Steering Control Module (PSCM): U3000:96-C8 — Control Module, Component Internal Failure. C200C:2F-48 — Steering Shaft Torque Sensor 2, Signal Erratic. Both codes were recorded as previously set and not present at the time of the diagnostic request. However, the power steering warning remains displayed and the steering wheel remains extremely difficult to turn with the engine running. This vehicle was previously included in Ford Safety Recall 15S18 / NHTSA Recall 15V340, addressing loss of electric power steering assistance. Ford confirmed that the recall was completed in 2015 through reprogramming the Power Steering Control Module only rather than…”
Air bags
330 reports19 crashes5 related recalls
“ihave?opntitle.2011fordfusionseflexfuel1OFTHEEXPENSIVEMACHANICALREPLACE ,TOREPAIR/ELECTRONICASSISTSHUTOFFTOMANUALSTEER:FORDWILLREPLACEAIRBAGREPAIR:DRIVEABLE'RUNS:ELECTRONICPOWERSTERINGASSISTANCESHUTOFF':DRIVABLE;REPAIRPALSAYONWED'.STEERINGASSIST/#VIN.TOO15YEARS,FORDDEALER,SERVICETELLSMEMILAGEW/YEARSOLDNOAPPLYbut$.288.00.DIAGNOSIS{FORDPROCONTACTCENTEROFEXCELLENCE./DIAGNOSIS288.00-300.00/SERVICEMAN/SUBMITTAPPROVAL.PHONECONVERSATION/LOCALFORDCARDIAGNOSIS.;PAYFORSTEERINGUPTOAFFORDINGCOMPUTER.DIAGNOSTICSHOWSCODES;HEINHUMOURNOCHARGEDUETOCODEFAULTS/{REPLACE{fordrecalls;UNSAFETYDRIVINGCARISSUES.,PARKD.”
Engine
276 reports2 crashes1 fire
“My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping point and it didn't want to stop. It does it off and on. I took it to the dealership and was told I needed a abs module. They didn't have any because they was on back order. This was during the pandemic and as of 2026 they are still on back order. I also purchased two abs modules used for my vehicle and took it to the dealership to be programmed and was told it wouldn't program. Please I'm needing assistance with this situation”
Power train
268 reports3 crashes1 fire
“Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall for this model and year of car but not this vin for some reason.”
Vehicle speed control
256 reports13 crashes
“The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated while the brake pedal was depressed. No warning light was illuminated. The failure reoccurred on several occasions. The vehicle was towed to a tow yard; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.”
Electrical system
203 reports4 crashes7 fires
“The vehicle caught fire July 7, 2026 after it was parked and we were in bed, woke up to the front dash and under the steering wheel being melted. The ignition was melted severe damage to the entire driver's side”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.