Problems · by component
2011 Ford Fusion suspension problems
29 owner complaints to NHTSA about the 2011 Ford Fusion cite suspension, 1% of all 2,795 complaints for this model year.
Complaints
29
1% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the suspension
Verbatim from NHTSA complaints, newest first
“UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEEN AT WILLOWBROOK FORD FOR TWO MONTHS, I cannot afford the repairs up front and sunbilt will only approve for $500 financing. Please help me if there are any solutions to fix my only means transportation and have the customer satisfaction service codes approved for repair”
“Was driving down a busy road with my [XXX] and [XXX] , when all of a sudden my steering wheel got super tight and the car shut down. A message stating "power steering assist fault" popped up on my dashboard. There was ZERO warning before it happened. I just bought this car 3 months ago from a facebook marketplace car dealer. When this incident happened 2 weeks ago, I googled 2011 ford fusion recalls and it says NHTSA recalled in 2015. When I'm not understanding is why a VIN number makes a difference, when I'm having the problem on the type of year/model that was recalled. I have been informed about the customer satisfaction program, which expired years before I purchased the vehicle. Again, why should that fall on me? Thanks”
“I have owned car for almost 4 + years I was roughly at 128,000 when I purchase I gave 159,xxx miles on now. In the past 4 years tires replaced 2 times. I keep having issues with tires needing plugged in front. My brakes have been replaced 3 times rotors 2 times plus struts ball joints tie rod u name it repaired suspension system sucks. I’m sick of having same issues repair. I have thousands of dollars front suspension then always have to fix tires stop for air replace. Ridiculous. Everything has gone wrong with the suspension system. Shocks bad ball bearings. The premium aluminum rims eroding away. I think that is what cause tire issues non stop I’m sick of getting air!!! I can’t afford to keep repairing the steering has became awful pulls yes I’ve had alignments it’s all over the place feels loose makes all kinds of banging clunking noises the wheel locked up had smoke rolling out from front driver side. Smelled terrible car shaking all over around 45 mph . I have more in the front than car is worth transmission jumps all over or jerks hard into drive or reverse I had look at and repaired once all ready Door handles in side don’t work!! Check engine light…”
“MY CAR HAS BEEN ABSOLUTELY FINE FOR THE MOST PART UNTIL ABOUT 4 WEEKS AGO , WHILE I WAS DRIVING THE LOW TIRE PRESSURE LIGHT CAME ON, SO I WENT AND AIRED UP THE TIRES, THE LOW TIRE PRESSURE LIGHT WENT OFF BUT THEN THE SERVICE POWER STEERING LIGHT AND ADVANCE TIRE TRACTION APPEARED AT THIS TIME IM PULLING BACK INTO MY DRIVE WAY, THEN I CAME OUT MY HOUSE A FEW HOURS TO LEAVE AND THE STIRRING WHEEL WAS LOCKED I TRIED TO DRIVE IT AND NOW THE STRRING WHEELS GOES TO THE RIGHT I NEVER HAD THIS ISSUE BEFORE LET ALONE ANY WARNING SIGNS .. I LOOKED INTO RECALLS WITH FORD AND IT SHOWED MY 2011 FORD FUSION HAD RECALLS FOR WHATS GOING ON, SO I CALLED A LINCOLN FORD DEALERSHIP THAT SAID BRING IT IN THEY KEPT MY CAR FOR A WEEK AND WHEN I PICKED IT UP NOTHING WAS FIXED ON IT AND THEY HAD NO PAPERWORK TO GIVE ME THE SHOW THEY FIXED IT SO I RETURNED MY CAR THE VERY NEXT DAY BECAUSE WHEN I DROVE OFF IT WAS STILL DOING EXACTLY THE SAME THING BUT WORSE SO NOW THEY'VE HAD MY CAR FOR A WEEK AND THEY CALLED ME THIS MORNING TO TELL ME MY CAR HAS BEEN DOING THE SAME EXACT THING AND IT IS THE WIRE HARNESS THAT NEEDS TO BE FIXED AND IT'S NOT UNDER THE RECALL BUT IT IS PART OF THE POWER…”
“SERVICE POWER STEERING LIGHT ILLUMINATED, TOTAL LOSS IS STEERING WHILE I WAS DRIVING.POPPING SOUND. VERY DANGEROUS. GOES IN AND OUT, SOMETIMES WORKS THEN SUDDENLY WHILE DRIVING IT STOPS WORKING.”
“WHILE TURNING AND GOING SLOW THE STEERING MAKES A VERY BAD CREAKING SOUND THAT IS IMPOSSIBLE TO IGNORE. HAVE NOTICED MANY OTHER PEOPLE WITH THE SAME PROBLEM ON FUSIONS AND NOBODY KNOWS A FIX. I'M NOT SURE WHO WILL SEE THIS BUT IF IT IS TAKEN INTO ACCOUNT FORD NEEDS TO RECALL THESE AS IT IS VERY COMMON WITH FUSIONS FROM 2010-12. *TR”
Showing 6 of 29 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.