2014 Ford Fusion service brakes, hydraulic problems

“The contact owns a 2014 Ford Fusion. The contact stated that the brake pedal was not sending the correct signal to the ABS. The "Hill Assist" option was not operational while driving on a slope and the brake lights remained illuminated, even when the brake pedal was not depressed. An independent mechanic was contacted and associated the failure with the brake pedal failure. The contact associated the failure with NHTSA Campaign Number: 22V011000 (Services Brakes, Hydraulic). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.”

“The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 30 MPH and turning to the right, the contact heard an audible chime. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake fluid reservoir was not properly filled. The mechanic topped off the brake fluid reservoir. The vehicle was repaired. The contact stated that the loss of brake fluid had become a recurring failure. The vehicle had been taken to a local dealer in July 2023 to be repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and the failure started after the recall repair was performed. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.”

“The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.”

“The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, he heard an abnormal sound coming from the rear wheels. After a visual inspection, the contact observed that the brake calipers seemed to be stuck in a partially closed position, causing excessive wear and tear to the rotors. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact repaired the vehicle himself. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); the VIN was included, and the front brake hoses were replaced. The manufacturer was not notified of the failure. The failure mileage was 70,000.”

“The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving at approximately 15 MPH and slowing down for a traffic signal, the brake pedal was depressed; however, the vehicle failed to slow down as needed and almost causing the contact to run the stop sign. The contact stated that failure was intermittent at first but became a more frequent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 212,000. Parts distribution disconnect.”

“The contact owned a 2014 Ford Fusion. The contact stated while driving 35-37 MPH, he saw an animal on the road and depressed the brake pedal, but the vehicle responded with delay. There was no warning light illuminated. The contact swerved to avoid crashing into the animal, and the vehicle crashed into a telephone pole, then rolled over two times. The air bags deployed. The contact was able to exit the vehicle. The contact was examined by emergency units and was advised he had not sustained major injuries. The contact sustained whiplash, a laceration and bruise on the right knee, and a swollen neck. The contact was transported to the residence. A police report was filed. The vehicle was towed to a tow yard, where it was totaled. The contact later received a recall notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) that he related to the failure. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.”