Problems · NHTSA complaints
2014 Ford Fusion problems
Owners filed 1,433 complaints about the 2014 Ford Fusion with NHTSA between Nov 2013 and Oct 2026. The most-cited component is steering (346).
Complaints
1,433
Filed with NHTSA
Crashes
56
Reported by owners
Fires
12
Reported by owners
Injuries
47
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
53
60
79
146
178
221
120
100
139
111
100
78
45
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2013 | 3 |
| 2014 | 53 |
| 2015 | 60 |
| 2016 | 79 |
| 2017 | 146 |
| 2018 | 178 |
| 2019 | 221 |
| 2020 | 120 |
| 2021 | 100 |
| 2022 | 139 |
| 2023 | 111 |
| 2024 | 100 |
| 2025 | 78 |
| 2026 | 45 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
346 reports11 crashes3 related recalls
“Ford Motor Company, a massive automotive manufacturer, sold a vehicle with a known, systemic defect that can cause a driver to suddenly lose power steering at highway speeds, while simultaneously disabling critical safety systems ABS and AdvanceTrac stability control. The vehicle's dashboard lights up like a Christmas tree, steering suddenly becomes incredibly heavy, and the safety nets designed to prevent a rollover or spin-out turn off at the exact same moment. Lives are absolutely being put at risk. Because Ford has chosen to handle this through expensive, individual part replacements rather than a massive federal recall, the burden of safety has been unfairly shifted onto the consumer. When the PSCM (Power Steering Control Module) lost communication, it simultaneously disabled my ABS and Traction Control systems. This caused a sudden, unexpected loss of critical safety and handling systems while driving, creating an immediate crash hazard. I have already fixed the vehicle, so I must log the failure. Ford’s network architecture turns a single component failure into a massive, vehicle-wide electrical blackout. I've analyzed the underlying mechanics, and it…”
Power train
254 reports7 crashes1 fire6 related recalls
“Following the execution of mandatory Emissions Recall 25E01 (PCM Reprogramming) by a Ford dealership, my vehicle suffered a severe network software corruption causing unintended engine acceleration and a sticking throttle. The engine holds its RPMs and continues holding until I release my foot off the gas pedal and when the car is placed in reverse the car puts/jerks. Additionally, the electronic trunk latch fires spontaneously , causing the trunk lid to fly open while in motion and/or while the car is off and locked along with other electrical issues. When the trunk opens after I’ve locked and secured my car, it has caused my car battery to drain overnight and required multiple jumps before operating again, I have since received a new battery as a resort of this electrical disturbance.The dealership has confirmed drivetrain issues but refuses an immediate remedy. This is forcing me to operate a criminally non-compliant and unsafe vehicle that I notified the dealership immediately and same day in June 2026. More problems continuously presents itself.”
Engine
216 reports1 crash3 fires
“The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.”
Electrical system
180 reports1 crash5 fires
“Sudden Loss of Power Steering Assistance and Simultaneous ABS/AdvanceTrac System Faults I am submitting this complaint to document a serious vehicle safety incident involving my 2014 Ford Fusion SE. The vehicle experienced a loss of communication with the Power Steering Control Module (PSCM), accompanied by faults affecting the ABS and traction/stability control systems. During the incident, the dashboard illuminated multiple warning lights, and the steering suddenly became extremely difficult to operate. The simultaneous loss of power steering assistance and warnings involving critical vehicle safety systems created a serious potential crash hazard, particularly at highway speeds or during an emergency maneuver. Diagnostic scanning with FORScan revealed the following communication-related diagnostic trouble codes: • U0131 — Lost Communication with Power Steering Control Module. • U0121 — Lost Communication with Anti-Lock Brake System (ABS) Module. • U0420 / U0415 — Invalid or implausible data received, as indicated by the recorded codes. I am concerned that an electrical, electronic, or component-level failure involving the power steering system may be…”
Service brakes
102 reports16 crashes1 fire
“The contact owns a 2014 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle entered limp mode and failed to accelerate as intended. The transmission ran poorly, making it difficult to merge, and the contact expressed concern regarding a potential crash. Following the failure, the hill brake assist turned off. The brake pedal bumper and stop pad fractured, causing the vehicle to enter limp mode. The contact called the dealer and was informed that a diagnostic test was required to determine the cause of the failure. The contact notified the manufacturer of the failure by phone. The failure mileage was approximately 106,000.”
Seat belts
84 reports6 crashes1 related recall
“Rear seat belt plastic clasp has broken on both sides and no longer function. Additionally, replacement parts are not available. Children are no longer able to sit in the rear seat. This issue has been reported in online forums.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.