2023 Ford Maverick problems

“I own a 2023 Ford Maverick XLT (VIN 3FTTW8E35PRA43482). On September 9, 2025, at 79,837 miles, Ford of Montebello replaced both front halfshafts because of premature wear of the internal components. I paid $1,187.05 out of pocket (work order FOCS308705). Ford itself has acknowledged this exact defect. Customer Satisfaction Program 25N09 (Ford bulletin MC-11023857-0001, September 17, 2025) states that the front halfshafts on certain 2022 Mavericks suffer premature wear of the internal roller track components, causing increased noise and vibration while accelerating, and Ford will replace them free of charge. But the program covers only certain 2022 model year vehicles (built December 1, 2021 through November 23, 2022). My 2023 Maverick has the identical defect and required the identical repair, yet Ford excludes 2023 models from the program and refuses to refund the $1,187.05 I already paid. A worn front halfshaft can fail while driving, causing loss of drive power and affecting control of the vehicle. The same defective part and the same failure mode exist in 2023 Mavericks. I am asking NHTSA to investigate why Ford limited this program to 2022 models and to…”

“My 2023 Ford Maverick Hybrid experienced repeated 12V battery discharge and “Deep Sleep” events associated with Recall 24C01 and SSM 53801. The vehicle repeatedly discharged the 12V battery while parked under normal conditions. In January 2026, after approximately two weeks parked in freezing temperatures, the battery experienced a complete discharge and the vehicle required multiple jump-starts to remain operational. Ford dealer records later confirmed that the corrective action associated with SSM 53801 had not been applied prior to the failure event despite prior complaints and service visits. The repeated discharge events resulted in failure of both: the original factory battery, and a replacement AGM battery installed at owner expense. This condition created repeated stranded events and loss of vehicle reliability. I am submitting this complaint because the issue appears directly related to documented parasitic drain conditions already acknowledged by Ford in Recall 24C01 and SSM 53801, and because the failure condition persisted before corrective action was finally applied.”

“The contact owns a 2023 Ford Maverick. The contact stated that while driving approximately 40 MPH and making a left turn into an intersection, the vehicle suddenly lost automotive power and shut off in the middle of the intersection. During the failure, the power steering and power brakes became inoperable, and the vehicle almost crashed into a utility pole and fire hydrant before stopping. Additionally, a second vehicle almost crashed into the rear of the vehicle after the vehicle lost power. The contact stated that immediately after the failure, the vehicle was restarted and operated normally. The cause of the failure was not yet determined. The failure mileage was 43,900.”

“The contact owns a 2023 Ford Maverick. The contact stated that while driving approximately 40 MPH, the brake warning light illuminated. The contact attempted to depress the brake pedal; however, the brakes failed to stop the vehicle. The contact shifted into neutral and coasted to a patch of grass where the vehicle came to a stop. The vehicle was turned off and after a while and shifted into park and restarted. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and became aware that the lights were no longer illuminated and continued driving. The dealer was contacted, and it was confirmed there were no recalls on the VIN. The contact stated that approximately 3 months after the first failure, the failure reoccurred while driving approximately 45 MPH, causing the contact to coast onto the off-ramp and a curb while in neutral to stop the vehicle. Several unknown warning lights were illuminated. The contact was able to restart and drive the vehicle to the dealer with the hazard lights activated. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was…”

“infotainment center and modules related to the front-facing display have malfunctions 5x since 9/2024 and have been in the shop 5 times for the same issue, 4 downloads and updates, 3 recalls, and 2 battery and a front-facing module replacement in the last 15 months of issue stsrting”

“I took my vehicle in to have the transmission looked at. The dealership told me that the problem was resolved. While driving down the road the transmission went into park in the middle of a two lane road. When the vehicle came to a complete stop I was stopped in the middle of the lane and the vehicle transmission would not shift out of park. After getting it to another shop where it is currently located I was informed that the transmission needs to be replaced and that this is a problem that they are seeing in several Ford vehicles. I contacted Ford who stated that there are no current recalls for this problem. Obvious safety concerns are not being able to control the vehicle when it shifts to park while driving as well as being stopped in the middle of the roadway where a collision is likely.”