Problems · NHTSA complaints

1997 Ford Windstar problems

Owners filed 208 complaints about the 1997 Ford Windstar with NHTSA between Feb 1996 and May 2014. The most-cited component is power train (43).

Complaints
208
Filed with NHTSA
Crashes
6
Reported by owners
Fires
11
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train43
  2. Engine and engine cooling40
  3. Suspension39
  4. Service brakes, hydraulic25
  5. Vehicle speed control21
  6. Steering15
  7. Structure9
  8. Electrical system9
  9. Seats6
  10. Visibility6
  11. Wheels6
  12. Fuel system, gasoline5
  13. Tires5
  14. Parking brake5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19961
19979
199814
199934
200022
200140
200228
200321
200411
20055
20067
20073
20083
20093
20103
20111
20122
20130
20141

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

43 reports1 crash1 fire1 related recall
“DT*: THE CONTACT STATED, WHILE THE VEHICLE WAS IMMOBILE WITH THE ENGINE RUNNING, SMOKE ERUPTED FROM UNDER THE HOOD. THE ENGINE WAS IMMEDIATELY TURNED OFF AND THE VEHICLE WAS VACATED. THE HOOD WAS RAISED AND FLAMES LOOKED AS IF THEY IT WAS COMING OUT OF THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO THE HOME OF THE CONTACT. THE MANUFACTURER WAS ALERTED. THERE IS A NHTSA RECALL #97V097000 PERTAINING TO THE POWER TRAIN:AUTOMATIC TRANSMISSION. THE VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.”
Owner complaint to NHTSAFiled Jul 26, 2006Power trainFire reportedODI 10163496

Engine and engine cooling

40 reports2 fires
“I TURNED THE AIR CONDITIONING ON IN THE VAN AND AFTER ABOUT 10 MINUTES, TURNED IT TO THE 'MAX AC' POSITION. THE HOOD STARTED STEAMING SO I TURNED THE AIR COMPLETELY OFF. AFTER LESS THAN A MINUTE, I NOTICED THE HOOD WAS SMOKING SO I PULLED TO THE SIDE OF THE ROAD IMMEDIATELY. I TURNED THE CAR OFF AND EXITED THE VAN AND SAW THAT THE PASSENGER SIDE OF THE HOOD WAS ON FIRE. I RAN TO THE PASSENGER SIDE AND OPENED THE SLIDING DOOR, AND GOT MY 18 MONTH OLD AND 4 YEAR OLD OUT OF THE VEHICLE. AFTER WE WERE ALL A SAFE DISTANCE AWAY I SAW THAT MOST OF THE HOOD OF THE VAN WAS IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED ABOUT 5 MINUTES LATER, THE ENTIRE HOOD WAS ON FIRE WITH A LOT OF BLACK SMOKE. THE ENTIRE ENGINE COMPARTMENT LOOKS CHARRED AND PARTIALLY MELTED. THE VEHICLE IS BEYOND REPAIR. I'M THANKFUL MY CHILDREN ARE SAFE BUT I AM VERY CONCERNED ABOUT THE SAFETY (FAILURE) OF THIS VEHICLE. *TR”
Owner complaint to NHTSAFiled Jun 1, 2010Engine and engine cooling, Electrical systemFire reportedODI 10334181

Suspension

39 reports2 related recalls
“TL* THE CONTACT OWNS 1997 FORD WINDSTAR. THE CONTACT STATED WHILE TRAVELING 65 MPH THE REAR AXLE BEAM BECAME FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. A PRIVATE MECHANIC STATED THAT THE REAR AXLE BEAM NEEDED TO BE REPLACED. THERE WERE NO REPAIRS MADE ON THE VEHICLE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 140,000.”
Owner complaint to NHTSAFiled May 15, 2014SuspensionODI 10588611

Service brakes, hydraulic

25 reports1 related recall
“MY WINDSTAR GL WOULDN'T START. I REPLACED THE RANGE SELECTOR SWITCH. WHEN I RESTARTED THE VEHICLE I FORGOT THE RECONNECT THE BRAKE PRESSURE SENSOR WIRING CONNECTOR AND THE ABS LIGHT CAME ON. I TRIED TO GET THE CODE CLEARED BUT NO-ONE COULD ACCESS THE CODE. I TOOK THE VAN TO THE DEALER FOR A RECALL NOTICE ON THE SPEED CONTROL SYSTEM AND HAD THEM LOOK INTO WHY THE ABS LIGHT WAS ON. I WAS TOLD THE ABS MODULE HAD QUIT AND NEEDED REPLACED. THE MODULE IS $1500.00 AND $300.00 TO INSTALL. THAT'S MORE THAN THE VAN IS WORTH. I SEARCHED ONLINE AND FOUND OUT MANY OTHER WINDSTAR OWNERS ARE HAVING THE SAME PROBLEMS. THE CRUISE CONTROL SYSTEM HAS ALSO QUIT AND THE DEALER REP. TELLS ME THAT THE CRUISE CONTROL ALSO GOES THROUGH THIS MODULE. WITH THE POSSIBILITY OF FIRE IT SEEMS RATHER IRRESPONSIBLE FOR FORD TO DO NOTHING MORE THAN INSTALL A FUSIBLE LINK AS A SAFETY MEASURE. I AM LOOKING INTO BUYING A USED MODULE TO REPAIR THE CRUISE AND ABS. THE FAILURE IS TOTAL. NEITHER THE CRUISE CONTROL OR THE ABS SYSTEM WORKS AT THIS TIME. *TR”
Owner complaint to NHTSAFiled Aug 14, 2010Service brakes, hydraulic, Electrical system, Vehicle speed controlODI 10349332

Vehicle speed control

21 reports1 crash3 fires1 related recall
“I HAD MY 97 WINDSTAR FAN FIXED DUE TO RECALL # 09S09:SPEED CONTROL SYSTEM MODIFICATION. EVER SINCE THEN THE ABS AND PARKING LIGHTS HAVE BEEN COMING ON. WE HAVE HAD THE CODES RESET, BUT THEY KEEP APPEARING. I HAVE ALSO CALLED THE FORD DEALER WHERE THE REPAIR WAS DONE, BUT THEY SAY IT IS NOT COVERED IN THE RECALL TO CHECK THE SCDS, OR THAT IF IT WASN'T LEAKING THEN, THEY DID NOT HAVE TO REPLACE THAT PART. I AM VERY FRUSTRATED. *TR”
Owner complaint to NHTSAFiled Jun 2, 2010Vehicle speed controlODI 10334277

Steering

15 reports2 crashes
“TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. WHILE DRIVING AT 45 MPH THE POWER STEERING FAILED. THE FRONT SPRING FAILED AND PUNCTURED THE FRONT PASSENGER TIRE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT RECALL #01I007000: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS WAS RELATED TO THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT THE RECALL EXPIRED. THE CURRENT AND FAILURE MILEAGE WAS 142,000. *AK”
Owner complaint to NHTSAFiled Mar 6, 2007Steering, SuspensionODI 10184352
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.