Problems · NHTSA complaints

2019 Genesis G-Class problems

Owners filed 96 complaints about the 2019 Genesis G-Class with NHTSA between Nov 2019 and Oct 2026. The most-cited component is engine (21).

Complaints
96
Filed with NHTSA
Crashes
8
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine21
  2. Electrical system21
  3. Fuel/propulsion system14
  4. Service brakes9
  5. Power train8
  6. Fuel system, gasoline7
  7. Forward collision avoidance6
  8. Vehicle speed control5
  9. Engine and engine cooling4
  10. Steering4
  11. Structure4
  12. Visibility4
  13. Air bags3
  14. Lane departure2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20191
20209
20216
202210
20236
202432
202518
202614

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

21 reports
“I had a sudden loss of power when driving and the car would not start back up. It could be due to the current HPFP recall that is active on the car. The Genesis Southfield, MI dealership was informed about my car being a Canadian VIN and they accepted to take my car. So I tow it there for $500 and then they refuse to work on it saying they “are not allowed to do recall campaigns on Canadian VIN”. I called Genesis Canada to which they said if the dealership calls them they can send them the foreign work process documentation. However the dealership was adamant on not performing the recall and I had to send it to an independent mechanic. Wasting $700 total on tows which they did not even acknowledge. The car is currently getting diagnosed however a manufacturer dealership MUST be responsible for active recalls, especially since my car is registered in the USA. Genesis needs to reimburse me if I have any out of pocket costs due to the recall.”
Owner complaint to NHTSAFiled Oct 7, 2026Unknown or other, Engine, Fuel/propulsion systemODI 11769546

Electrical system

21 reports1 related recall
“I had the known reported issue TSB 25-BE-004G repaired and even after repair there is a burning wire smell that the dealer claims they can’t replicate. We had the same issue with Genesis Plano initially and after driving the vehicle out of state we were stranded and took it to Genesis of Peoria where the issue was diagnosed. We are encountering the issue again and it is a fire risk hazard.”
Owner complaint to NHTSAFiled Jul 17, 2026Electrical system, EngineODI 11751167

Fuel/propulsion system

14 reports
“Vehicle received recall 023G (TSB 24-01-076G) on 4/30/2025 at 42,910 miles for P0088 fuel rail pressure issue, involving ECU update to high-pressure fuel pump control logic. No codes were present at that time and no physical inspection of the pump was performed — only a code scan. Vehicle had no check engine light prior to this recall. On 9/16/2026 at 46,471 miles, P0088 code returned, diagnosed at an independent repair shop. Concerned the recall fix did not address the underlying defect”
Owner complaint to NHTSAFiled Sep 16, 2026Fuel/propulsion systemODI 11764858

Service brakes

9 reports3 crashes
“I'd like to note that I've seen a large amount of 2019 Genesis G70 RWD drivers make the same complaint as myself, the VSS completely and suddenly just stopped working. No heavy or hazardous driving to report. The VSS ties into the ABS, forward collision, and blind-spot safety cameras making them all inoperable.”
Owner complaint to NHTSAFiled Aug 21, 2025Service brakes, Lane departure, Forward collision avoidanceODI 11682095

Power train

8 reports1 crash
“UNINTENDED VEHICLE MOVEMENT AT STARTUP - POTENTIAL CLUTCH DEFECT On January 17, 2026, at approximately 1:59 PM, I started my 2019 Genesis G70 (manual transmission) while parked in my garage. The vehicle was in Neutral with the parking brake engaged. I depressed the clutch pedal fully before pressing the start button, with no foot on the accelerator. Immediately upon starting, the vehicle lurched backward at significant speed without any driver input to accelerator, gear shift, or parking brake release. I attempted to stop the motion by pressing the brake pedal firmly but the vehicle continued moving. The vehicle struck the garage door frame (bending the driver's door backward), nearly pinning my [XXX] son between the door and garage structure. The car continued across my driveway, struck my neighbor's parked Lexus RX 350, then crashed into the neighbor's garage door and siding. RELEVANT PRIOR HISTORY: - February 7, 2025: Genesis authorized clutch/transmission repair at Rick Case Genesis dealership - February 27, 2025: Dealership stated car was ready, but upon arrival, technician could not release vehicle because it would "not shift gears" or "move" - March 5,…”
Owner complaint to NHTSAFiled Mar 24, 2026Power train, Vehicle speed controlCrash reportedODI 11726704

Fuel system, gasoline

7 reports1 related recall
“The contact owns a 2019 Genesis G70. The contact stated that the vehicle was experiencing starting issues. Additionally, while driving 15-20 MPH and coming to a stop, the vehicle stalled and lost motive power. The vehicle was turned off and restarted and was able to drive to the intended destination. The contact stated that the failure recurred and progressively worsened. While researching the failure online, the contact discovered that the failure was a common issue. The vehicle was initially taken to the dealer, where an unknown software update was performed, and the check engine warning light illuminated during the failure. The vehicle was taken back to the dealer, where it was diagnosed and determined that the fuel pump had failed and needed to be replaced; however, it was determined that the failure was not covered under warranty because a specific DTC indicating that the fuel mixture was too rich was not retrieved. The manufacturer, Genesis, was notified of the failure by phone, filed a case, and scheduled a service appointment with a dealer for the contact. The failure mileage was approximately 35,000.”
Owner complaint to NHTSAFiled Sep 10, 2026Fuel system, gasolineODI 11763424
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.