Problems · NHTSA complaints

2021 Genesis G-Class problems

Owners filed 20 complaints about the 2021 Genesis G-Class with NHTSA between Jul 2021 and Jun 2026. The most-cited component is engine (6).

Complaints
20
Filed with NHTSA
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine6
  2. Electrical system4
  3. Service brakes4
  4. Tires4
  5. Fuel/propulsion system3
  6. Forward collision avoidance2
  7. Structure1
  8. Steering1
  9. Fuel system, gasoline1
  10. Vehicle speed control1
  11. Power train1
  12. Other / unknown6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20212
20222
20233
20244
20252
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

6 reports1 crash
“2021 Genesis G70 engine shutting off at stops, often linked to the Idle Stop and Go (ISG) system or, in some cases, unexpected stalls. Possibly the automatic transmission's calibration leading to rough stops, or needing to restart the car if the ISG fails to restart the engine upon releasing the brake. 2.24.26:The vehicle stopped running and would not restart a busy intersection which involves my safety and other drivers. This has happened a couple times and I have replaced the fob batteries several times just in case that was the problem. It has not been inspected because it was just involved in another incident yesterday and I have been only making it to work as I am afraid to drive it. The warning came up on the dash after the car shut off. The vehicle can be picked up and inspected at any time. I do not have another vehicle or rental option.”
Owner complaint to NHTSAFiled Feb 24, 2026Unknown or other, EngineODI 11720090

Electrical system

4 reports
“The centre console screen has completely failed and has gone black. Yes, the screen is available for inspection upon request. The screen houses access to most safety systems in the car, including the reverse camera, front camera, collision avoidance system settings, lane safety settings, blind spot monitoring settings etc. Lack of access to these systems makes driving the car less safe Yes, the problem has been reproduced by a Genesis dealer The dealer had the car for over 2 weeks but was unable to find any fault codes. They were unable to diagnose the root cause of the issue, and no fix was suggested The screen used to flicker once in a while before going blank. It did this for a few months, but always came back on. Since Dec 2025, the screen has gone blank permanently”
Owner complaint to NHTSAFiled Jun 25, 2026Electrical systemODI 11746583

Service brakes

4 reports1 crash
“Summary of Reported Behaviors Lurching: Commonly reported, often deemed a software/adaptive issue. Brake Issues: Commonly reported, often attributed to pad-to-rotor deposits, or in some cases, the recalled ABS module. I started my car in my work parking lot. When I put into Drive the car lurched forward aggressively. I immediately applied the brakes and they pulsated but did not stop the car. My car continued moving forward across the parking lot and right over a large railroad tie. I am very afraid of driving the car. If someone were coming across the driveway they would have hit me or if someone was walking to their car I could have hit them. I have not driven the car again since the incident so no one has inspected the vehicle. The front collision warning started coming on the day before. I did not notice it on during this incident. This car is only 5 years old and I am now terrified to drive it!”
Owner complaint to NHTSAFiled Feb 23, 2026Unknown or other, Service brakes, EngineCrash reportedODI 11719934

Tires

4 reports
“(front) 245/40R20 (rear) 275/35R20 Rear passenger tire failed, sidewall failure. Instantly went to 0 PSI on dash notification. A cop helped us change it. Less than a mile layer going less than 50 MPH (max rating for spare) the front passenger tire exploded. The same cop caught up with us and could confirm that the front tire was there and was now gone.”
Owner complaint to NHTSAFiled Jan 21, 2024TiresODI 11566744

Fuel/propulsion system

3 reports
“My car stopped in the highway”
Owner complaint to NHTSAFiled Jun 16, 2026Electrical system, Engine, Fuel/propulsion systemODI 11744451

Forward collision avoidance

2 reports1 crash
“My 2021 Genesis G90 has experienced repeated failures of the main infotainment / viewing display system, which has been replaced multiple times by authorized Genesis dealers. Despite these repairs, the defect continues to recur. On December 19, 2025, while the main display was nonfunctional, I was involved in a rear-end collision while proceeding from a stop at a traffic light. During this event, the vehicle did not provide any forward collision warning and did not engage autonomous emergency braking, despite the presence of a vehicle directly in front of me. I am concerned that failure of the main display system or its associated control modules disables, suppresses, or prevents proper operation or driver notification of Advanced Driver Assistance Systems (ADAS), including Forward Collision Warning, Forward Collision-Avoidance Assist, and Autonomous Emergency Braking. Due to the display failure, no visual warnings or system status messages could be seen, and there was no indication that collision-avoidance systems were disabled or degraded. The absence of both warnings and braking intervention raises serious concerns regarding system integration, fault…”
Owner complaint to NHTSAFiled Jan 6, 2026Unknown or other, Forward collision avoidanceCrash reportedODI 11709253
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.