Problems · NHTSA complaints

2023 GMC Sierra 2500 problems

Owners filed 34 complaints about the 2023 GMC Sierra 2500 with NHTSA between Mar 2023 and Nov 2026. The most-cited component is power train (21).

Complaints
34
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train21
  2. Electrical system7
  3. Tires3
  4. Service brakes3
  5. Engine3
  6. Steering1
  7. Wheels1
  8. Vehicle speed control1
  9. Structure1
  10. Back over prevention1
  11. Visibility/wiper1
  12. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 12, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20233
20247
202514
202610

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

21 reports1 crash
“When vehicle is shifted into Park you are not able to remove the key. I have taken the vehicle to 5 different dealers, and no one can fix the problem. Many forums show the exact same problem - something in the steering column is defective. Began happening in 2023 with only 12,000 miles on the vehicle.”
Owner complaint to NHTSAFiled Nov 3, 2026Steering, Power train, Electrical systemODI 11775346

Electrical system

7 reports
“The contact works for a company that owns a 2023 GMC Sierra 2500. The contact stated that the vehicle experienced intermittent electrical failures. While driving, the vehicle stalled upon acceleration, followed by a total loss of electrical power. The vehicle was towed to a dealer for inspection; however, the failure could not be duplicated. The failure mileage was 177,000.”
Owner complaint to NHTSAFiled Oct 13, 2026Electrical systemODI 11770888

Tires

3 reports
“Complete Tread/belt separation originating inside the tire. I have the complete tire and the complete tread. This happened at highway speed. I'm going to the dealer to get an inspection. The only symptom was a bad vibration before the tread separation. LT275/65R20E”
Owner complaint to NHTSAFiled Sep 11, 2026TiresODI 11763669

Service brakes

3 reports
“On XXX, I was towing my camper to Copper Center, Alaska from Palmer, Alaska when my truck experienced a full transmission shut down which put the truck into "Reduced Power Mode". We descending down the road right next to Victory Bible Camp (64741 Victory Rd, Sutton-Alpine, Ak 99674) when the exhaust break turned off and the truck decreased power and the Check Engine Light illuminated. The Diagnostic that was produced by OnStar revealed 3 different codes. ( P0700 TCM, P0747 Pressure Control Solenoid A is stuck in the "ON" position, C116b faulty brake pad wear sensor.) I called GMC of Palmer and GMC OnStar advisor, both informed me that the truck needed to be towed. My safety concerns is this.... I had minimum cell phone signal and not a gas station or service station within MILES. I was on the side of the Alaska Highway 1 which is a major thoroughfare for traffic going to and from [XXX]. Thankfully there were a few kind folks that pulled over to offer assistance. My truck is a 2023 GMC Sierra 2500hd with only 26,262 Miles on it. I purchased this vehicle XXX. (It Still has the Temporary Tags on it.) If had been in a different part of Alaska when this transmission…”
Owner complaint to NHTSAFiled Jul 7, 2026Power train, Electrical system, Service brakesODI 11748895

Engine

3 reports
“I rely heavily on this vehicle for my business and within 1 year of ownership, the vehicle broke down on the highway allowing it to only run @ 30mph. After finally locating a dealer who could evaluate the vehicle in less than 1 week, I was informed that the part was unavailable and they indicated, "it could take 1 month or 3 months to receive." Following multiple conversations, I was forced to open a claim with GM Customer Care. While trying to get information, I was, at one point, told that "although the code indicates failed transmission control module, it doesn't happen all the time and if I wanted to drive it I could come and take it until the part arrives." That really told me alot about how GM representatives view SAFETY while when it happened, I was on Interstate and nearly got trounced by oncoming heavy traffic while pulling an equipment trailer. After the case was handed off to several GM Customer Care Representatives, I finally rec'd feedback including several email updates. I finally rec'd the vehicle back after 1 month and was informed that 1) would receive car payment from GM & 2) would receive additional compensation for lost work time while my…”
Owner complaint to NHTSAFiled Jun 6, 2025Power train, Electrical system, EngineODI 11665263

Steering

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.