Problems · NHTSA complaints

2024 GMC Sierra 2500 problems

Owners filed 108 complaints about the 2024 GMC Sierra 2500 with NHTSA between Jun 2023 and Oct 2026. The most-cited component is electrical system (33).

Complaints
108
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system33
  2. Power train27
  3. Service brakes14
  4. Engine12
  5. Vehicle speed control6
  6. Structure6
  7. Fuel/propulsion system5
  8. Steering4
  9. Tires4
  10. Forward collision avoidance3
  11. Exterior lighting3
  12. Lane departure3
  13. Fuel system, gasoline2
  14. Service brakes, hydraulic2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 31, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
202310
202427
202538
202633

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

33 reports1 crash
“The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon request. While driving the truck uphill toward our residence, the vehicle lost significant power and had difficulty maintaining acceleration. The truck stalled several times. The sudden loss of engine power while driving on an incline created a safety risk because the vehicle was unable to maintain normal acceleration and could potentially have stopped in traffic or created a hazard for other vehicles. The problem has not yet been confirmed or reproduced by a dealer or independent service center. The vehicle has experienced the problem while being driven, including the reduced-acceleration condition and multiple stalls. The vehicle will be inspected by a GMC dealer on Monday, September 28, 2026. The check-engine warning light illuminated, and the vehicle displayed a reduced-acceleration/reduced-power condition. The truck subsequently experienced significant loss of power…”
Owner complaint to NHTSAFiled Sep 24, 2026Electrical system, Engine, Fuel/propulsion systemODI 11766690

Power train

27 reports
“driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they did not fix it and it happen twice. I the truck dies in the middle of the road and no way to start's it and if a big rig crashes in to the truck some one or more than one will be hurt or killed”
Owner complaint to NHTSAFiled Sep 16, 2026Power train, Electrical system, EngineODI 11764802

Service brakes

14 reports1 crash
“Intermittent trailer disconnect and loss of electric trailer brake output while towing Airstream. The truck is connected to the trailer through the seven Way plug. There are no modifications to the truck. This is a safety hazard as I pull a 9000+ lb trailer. Trailer connection drops momentarily and integrated trailer brake controller loses communication with trailer brakes. I went on a 5000 mile trip and my trailer brakes were connecting in disconnecting consistently. Every time there was a disconnection or connection the vehicle would “ding ding. This virtually happened consistently while we were on this long trip. During the trip, we tried to wedge the plug tight and zip tie the door shut, attempting to keep the plug tight. My truck is at the dealership, waiting on a “tool“. This is the second time it has been in the shop for this issue. I supplied a picture of the dash message after it got tired of connecting and disconnecting. I feel this is a serious safety issue. Thank you, [XXX]”
Owner complaint to NHTSAFiled May 12, 2026Electrical system, Service brakesODI 11737376

Engine

12 reports1 crash
“The contact owns a 2024 GMC Sierra 2500. While the contact's husband was driving uphill approximately 32 - 34 MPH and hauling a trailer, the vehicle unexpectedly lost motive power and rolled backwards. The brake pedal was depressed, and the parking brake was engaged to stop the vehicle. OnStar and 911 were contacted. The trailer was towed to the residence, and the vehicle was towed to the dealer. The dealer determined that an unknown software update had caused the failure. The dealer performed a repair under TSB: 6318272, updated the engine control module software, and completed an oil change and tire rotation. The failure mileage was 17,520.”
Owner complaint to NHTSAFiled Oct 7, 2026EngineODI 11769528

Vehicle speed control

6 reports
“I was returning from the airport in [XXX] with my kids, driving northbound on [XXX] when my truck engine turned off without warning. The truck began to slow down while I was surrounded by traffic going roughly 70mph. I had difficulty steering and braking because the vehicle engine was off. I attempted to restart the vehicle while it was coasting and slowing to dangerously low speeds in interstate traffic. The vehicle would not turn back on. I managed to change lanes through traffic and get to the emergency shoulder of the roadway and stop. I was shaken up over the incident, feeling very anxious about nearly causing an accident on the interstate. My kids were also very scared. I had the truck towed to the dealership after hours and had to get someone to pick my kids and me up on the side of the interstate with our luggage. The next day the service department diagnosed the failure of the fuel control module causing the engine to turn off and, as a result, the power steering and power brakes to fail. I was without my truck for over a day while it was being repaired. This is a known problem with GM vehicles, many models having been recalled for this very part…”
Owner complaint to NHTSAFiled Oct 23, 2026Steering, Vehicle speed control, Fuel/propulsion systemODI 11773156

Structure

6 reports
“During a drive home, while in motion, the tailgate of the vehicle opened on its own. This has occurred after the recall to repair this issue was already performed. I know the tailgate was shut prior to the drive because I back into my parking spot and walk the sidewalk behind my truck prior to starting the vehicle.”
Owner complaint to NHTSAFiled Aug 21, 2025Electrical system, StructureODI 11682282
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 31, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.