Problems · NHTSA complaints

2009 Infiniti EX35 problems

Owners filed 8 complaints about the 2009 Infiniti EX35 with NHTSA between Nov 2009 and Jan 2019. The most-cited component is air bags (4).

Complaints
8
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags4
  2. Steering2
  3. Seats1
  4. Electrical system1
  5. Power train1
  6. Tires1
  7. Wheels1
  8. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20091
20100
20110
20120
20130
20141
20151
20160
20170
20184
20191

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

4 reports
“1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER TRIED TO RESET SENSOR ON 5/05/10,10/23/15 & 11/15/16 AND AN ESTIMATE OF $5,091.96 ON 11/15/16 TO CORRECT THE ISSUE. MANUFACTURER DENIED CLAIM TO REPLACE SENSOR ON 11/17/16 (CASE # 24679041. 2. MULTIPLE DASHBOARD CRACKS. DEALER GAVE US AN ESTIMATE ON 9/4/18 OF $2,453.64 FOR PARTS, $800.00 FOR LABOR PLUS TAX ON PARTS & LABOR. THIS CAR WAS PURCHASED NEW FROM DEALER IN 10/17/09 AND IS ALWAYS STORED INSIDE OUR GARAGE WHEN NOT IN USE, HAS 9,037 MILES AS OF 1/15/19 AND IS IN VERY GOOD CONDITION ASIDE FROM THE TWO AFOREMENTIONED PROBLEMS.”
Owner complaint to NHTSAFiled Jan 15, 2019Air bags, Unknown or otherODI 11170249

Steering

2 reports
“THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.”
Owner complaint to NHTSAFiled Feb 23, 2018Steering, Unknown or otherODI 11074493

Seats

1 report
“THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK IT A 3RD TIME (NOW WARRANTY EXPIRED), THEY RESEARCHED DEEPER AND SAID THE PROBLEM WAS IN THE OCS SENSOR INSIDE OF THE SEAT, SO THE SEAT NEEDED TO BE REPLACED. $5000 CHARGE, MOTORWERKS OF BARRINGTON, IL. I HAVE NOT HAD IT FIXED YET. I FOUND THE SAME PASSENGER SIDE SENSOR WAS RECALLED IN NOVEMBER 2008, THE END OF THE YEAR PRIOR TO 2009 WHEN MY CAR WAS BUILT. IT APPEARS THE SAME PROBLEM WAS CARRIED OVER TO THE NEXT YEAR (2009) BUT NO RECALL ISSUED. AND THEN DEALERSHIP MISSED THE PROBLEM WHILE UNDER WARRANTY (AND EXTENDED WARRANTY).”
Owner complaint to NHTSAFiled Dec 27, 2018Air bags, SeatsODI 11163651

Electrical system

1 report
“I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH ON THE WEB I DISCOVERED THAT THE 2007, 2008 INFINITI EX35 MODEL ALL HAVE THE SAME EXACT PROBLEM THAT RESULTED A RECALL. PER NHTSA, A SENSOR LOCATED IN THE PASSENGER SEAT CUSHION "MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS [THE OCCUPANT CLASSIFICATION SYSTEM -- WHICH ACTIVATES THE AIRBAG WHEN THE PASSENGER SEAT IS OCCUPIED] AND THE AIRBAG CONTROL UNIT. THIS COULD RESULT IN THE PASSENGER AIRBAG BEING SUPPRESSED, WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH." IT APPEARS THAT INFINITI DID NOT FIX THE PROBLEM FOR…”
Owner complaint to NHTSAFiled May 6, 2018Electrical system, Air bagsODI 11092101

Power train

1 report
“TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STOPPED THE VEHICLE AND PLACED THE GEAR IN REVERSE, BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEALER CONFIRMED THE TRANSMISSION FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000.”
Owner complaint to NHTSAFiled Sep 15, 2015Power trainODI 10763965

Tires

1 report
“I HAD A TIRE BLOWOUT ON THE LEFT REAR OF THE VEHICLE. AFTER MOUNTING THE SPARE I INSPECTED THE BLOWN OUT TIRE AND COULD NOT FIND A CAUSE FOR THE TIRE TO FAIL. UPON PUTTING THE DAMAGED WHEEL/TIRE IN THE SPARE TIRE WELL OF THE CAR I NOTICED THAT THE WHEEL VALVE STEM WAS MISSING AND HEARD SOMETHING ROLLING AROUND INSIDE THE TIRE. IT WAS THE (TPMS) VALVE STEM. I THEN INSPECTED THE OTHER THREE WHEELS/TIRES AND FOUND THAT THE VALVE STEMS ARE HELD IN PLACE BY A LOCKING NUT/SLEEVE THAT WAS FAILING DO TO CORROSION. THE NUT/SLEEVE IS ALUMINUM AND THE CORROSION IS CAUSING THEM TO CRACK LENGTHWISE AND DETACH FROM THE VALVE STEM. THREE OF THE FOUR ARE CRACKED AND ONE IS ONLY HELD IN BY HALF OF THE NUT/SLEEVE! INFINITY WANTS ME TO TAKE THE CAR TO AN INFINITY DEALER AND HAVE IT "DIAGNOSED" AND THEN PUT TO AN INFINITY "COMMITTEE" TO SEE IF MAYBE THEY WILL REPLACE AND REPAIR THE FAULTY PARTS, BUT NO GUARANTEE THAT WOULD HAPPEN. THE NEAREST INFINITY FACILITY IS ABOUT 90 MI. FROM MY LOCATION. THEY SAY THAT IT'S MY PROBLEM TO GET IT THERE. I WILL NOT DRIVE THIS CAR IN THE CONDITION IT IS IN! LUCKILY, I WAS ON A LOCAL ROAD AND DOING ABOUT 45 MPH WHEN THE INCIDENT HAPPENED! AND THE…”
Owner complaint to NHTSAFiled Jun 4, 2014Tires, WheelsODI 10596063
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.