Problems · NHTSA complaints

2010 Infiniti EX35 problems

Owners filed 15 complaints about the 2010 Infiniti EX35 with NHTSA between Mar 2010 and May 2024. The most-cited component is power train (4).

Complaints
15
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train4
  2. Structure2
  3. Electrical system2
  4. Steering2
  5. Visibility/wiper1
  6. Air bags1
  7. Fuel/propulsion system1
  8. Engine and engine cooling1
  9. Vehicle speed control1
  10. Equipment adaptive/mobility1
  11. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20102
20114
20121
20131
20141
20151
20162
20170
20180
20190
20201
20210
20220
20231
20241

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

4 reports
“TL* THE CONTACT OWNS A 2010 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD AND THEN LUNGED IN REVERSE. THE VEHICLE THEN SUDDENLY AND RAPIDLY ACCELERATED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE REPAIR NECESSARY TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,874.”
Owner complaint to NHTSAFiled Jan 22, 2013Power trainODI 10493828

Structure

2 reports
“The dashboard on this vehicle get gooey and melts when exposed to sunshine. The intense glare on the windshield makes the car dangerous to drive because visibility is greatly impaired.”
Owner complaint to NHTSAFiled May 11, 2024Structure, Visibility/wiperODI 11588235

Electrical system

2 reports
“The contact owns a 2010 Infiniti EX Journey. The contact stated that on several occasions when the vehicle was started and when driving at various speeds the speed odometer did not. The vehicle was taken to a dealer where it was diagnosed that the instrument cluster panel needed to be replaced. The vehicle was not replaced. The manufacturer was not notified of the failure. The failure mileage was 159,041.”
Owner complaint to NHTSAFiled Nov 29, 2023Electrical systemODI 11557462

Steering

2 reports
“I AM WRITING THIS EMAIL DUE TO A LIFE THREATENING INCIDENT WHILE DRIVING MY 2010 INFINITI EX35(VIN:[XXX]). I WAS DRIVING THE VEHICLE ON ROUTE US1 AROUND 45-50 MILES PER HOUR WHEN THE STEERING WHEEL GOT STUCK AND WOULD NOT MOVE. I WAS IN THE FIRST LANE OF A 3 LANE ROAD AND WITH LOT OF DIFFICULTY WAS ABLE TO STOP IT ON THE SHOULDER. THIS WAS REALLY CRAZY THAT THE STEERING WHEEL COULD GET STUCK WHILE DRIVING THE CAR. I COULD HAVE GOT KILLED OR COULD HAVE KILLED SOME ONE DUE TO THIS ISSUE. I CALLED THE SERVICE CENTER AND THEY SAID THAT THE POWER WOULD HAVE GOT LOST AND HENCE THE STEERING WHEEL GOT STUCK. I ASKED IF THEY COULD TOW THE VEHICLE AND THEY MENTIONED THEY COULD NOT TOW THE VEHICLE AND IT WAS MY RESPONSIBILITY. I AM REALLY SURPRISED BY SUCH A POOR LACK OF SERVICE BY YOUR SERVICE CENTER WHERE I ACTUALLY BOUGHT THE CAR. ANYWAYS I AM TOO SCARED TO DRIVE THE VEHICLE AGAIN AND WOULD LIKE MY FULL MONEY BACK SO THAT I CAN BUY A DIFFERENT MODEL CAR. I HAVE TOWED THE CAR TO THE RAY CATENA INFINITI SERVICE CENTER *TR”
Owner complaint to NHTSAFiled Nov 13, 2016SteeringODI 10925656

Visibility/wiper

1 report

Air bags

1 report
“INFINITI REFUSES TO TELL ME WHETHER OR NOT MY 2010 EX 35 HAS A TAKATA AIRBAG. *TR”
Owner complaint to NHTSAFiled Dec 4, 2014Air bagsODI 10662233
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.