2018 Infiniti QX30Recalls, problems, MPG & safety

“On XXX, at about 8:45 AM MT, my 2018 INFINITI QX30 (77,152 miles) suddenly lost all mobility on XXX in the [XXX]/[XXX] area during rush hour. The vehicle had started normally and driven about 9 miles with no warning lights or starting problems. Because traffic was stop-and-go, my recollection is that I had manually disabled Auto Stop/Start. I stopped normally with traffic. When traffic moved again, I released the brake and attempted to accelerate, but the vehicle would not move. Multiple warning lights appeared and I could not restore it to a drivable condition. The vehicle remained disabled in an active highway lane for about 40–45 minutes. It could not move under its own power, and a roadway incident-response vehicle accompanied by police had to push it to the shoulder before it could be towed to an authorized INFINITI dealer. There was no crash or injury, but the incident created a serious traffic safety hazard. The dealer found no DTCs and reported no freeze-frame data. Testing confirmed intermittent starter engagement; at times the starter solenoid would not engage. The dealer diagnosed an intermittent starter/solenoid failure, and the auxiliary battery…”

“The contact owns a 2018 Infiniti QX30. The contact stated that while driving approximately 20-40 MPH, the passenger’s air bag warning light illuminated, and the message "Front Left Malfunction - Service Required" was displayed. The contact stated that the failure persisted. The contact stated that the steering wheel made a clicking sound, and while making a turn, the steering wheel felt as if the steering wheel would lock up. The dealer was notified of the failure during an oil change and provided an estimate for a diagnostic test. The failure mileage was 110,315.”

“The contact owns a 2018 Infiniti QX30. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the steering wheel, with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clockspring. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was repaired under an undisclosed recall in 2018. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the previous recall. The failure mileage was approximately 52,000.”