2019 Jeep Cherokee fuel/propulsion system problems

“would like to add to the growing list of frustrated Jeep Cherokee owners requiring an expensive repair for known PTU issues. The "Service 4WD" check light came on 1 year ago (checked by service department 12/2025), finally diagnosed in August 2026 as a failed PTU, with back ordered repair due to rising number of this specific repair/part. There was a recall done on 2015-2019 Jeep Cherokees for this very same issue. Why this safety recall hasn't been extended to post -2019 Jeep Cherokee versions is confusing.”

“My car shut down and lost power while in motion, It said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out Seat belt comes undone while in motion”

“Well the engine definitely failed to provide power for me to drive my vehicle. And as I am doing more and more research on what the PTU does, which is what there is a recall on. It appears the PTU not working correctly on my vehicle affected the engine, and the ability for car to properly utilize oil, thus affecting the operation of the cylinders 1 and 4 on my vehicle. I am being told I need a new engine however, I believe the PTU problem directly affected my engine because everything that happens with the failure of the PTU is similar things that happen with the failure of my engine, thus the two really are related. And if the PTU "talks to" the engine for proper consumption and usage of oil then, my current engine replacement needs to be covered under the recall of the PTU and any other possible engine problems with other Jeep Cherokee engine recalls. I would like someone to contact me and have a discussion with me and/or an attorney as I am considering now hiring one because of the safety risk of continued problems especially putting in another engine and having the PTU affect the engine again. Also mechanics are saying there is no way that this engine…”

“To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing defects that create unsafe driving conditions. Vehicle Information: •Year/Make/Model: 2019 Jeep Cherokee Limited •189,000 Safety Issues: My vehicle has experienced repeated and unpredictable failures, including: •Loss of power while driving •Electrical instability and voltage fluctuations •Auto Stop/Start system malfunction •Hard and delayed transmission shifting •“Service Shifter” warnings and parking brake alerts (P with exclamation point) •Intermittent stalling and hesitation These issues occur without warning and significantly impair the vehicle’s ability to accelerate, shift, and operate safely in traffic. Recall Concern: I am aware that 2018–2019 Jeep Cherokee vehicles were recalled for transmission, powertrain, and electrical defects, including conditions that can cause loss of propulsion and unsafe shifting. My vehicle exhibits the same symptoms described in those recalls; however, my VIN has not been included. Repair History: I have contacted the dealership multiple times. The primary response has been battery replacement, which did not…”

“2019 Jeep with 59051 miles on it. Upon starting the car, the idle was low and the engine ran rough. While driving, it would stall when stopping. After several tries it would start but not stay running while idling. The jeep dealership stated the plugs were fouled, ($400), then when that did not fix it the fuel pump was bad ($4000), when that did not fix it they stated the bad fuel pump and plugs caused the engine to lose compression and it now needs a complete motor ($11,500). This car's 60K/5year warranty expired by 4 months. Turns out this problem is happening with lots and lots of jeeps. Stalling on the road while driving is not acceptable and very unsafe! Jeep needs to find the problem and recall it.”

“PTU for this car, with no light or warning on the dashboard, car began to make a cranking clicking noise and began to smoke from the rear exhaust, car lost steering capability for the brief moment and fellow driver alerted me that my car was on fire below. Car immediately pulled to the side, i never lost power. at mechanic shop, appears that the PTU blew and oil flew all over the bottom of the car which then ignited causing car fire, appears to have damaged dry shaft, PTU blown into literal pieces and Rear differential all damaged. Car was initially serviced and was told that part was on back order with no signal or conversation that it was unsafe to drive, yet appears that is not the case. other jeeps 2018-2019 have a similar recall on PTUs and i dont know why this model does not”