Problems · NHTSA complaints
2011 Jeep Compass problems
Owners filed 188 complaints about the 2011 Jeep Compass with NHTSA between Jun 2011 and Oct 2026. The most-cited component is power train (37).
Complaints
188
Filed with NHTSA
Crashes
7
Reported by owners
Fires
2
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Power train37
- Engine30
- Suspension27
- Structure23
- Electrical system20
- Steering19
- Air bags17
- Vehicle speed control14
- Fuel/propulsion system11
- Engine and engine cooling10
- Electronic stability control (esc)8
- Seat belts8
- Service brakes6
- Seats4
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
12
10
6
15
17
10
19
16
34
12
9
8
10
5
3
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2011 | 12 |
| 2012 | 10 |
| 2013 | 6 |
| 2014 | 15 |
| 2015 | 17 |
| 2016 | 10 |
| 2017 | 19 |
| 2018 | 16 |
| 2019 | 34 |
| 2020 | 12 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 10 |
| 2024 | 5 |
| 2025 | 3 |
| 2026 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
37 reports
“[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed significant risks to my safety and the safety of others on the road. On several occasions, while driving at highway speeds (approximately 70 mph), the traction control and ABS warning lights have illuminated, and the vehicle has suddenly lost acceleration. This malfunction seems to cause the car to change gears unexpectedly or, in some instances, stop accelerating altogether. As a result, I have been forced to pull over to the side of the road in order to perform a YouTube-suggested reset just to get my vehicle back in motion. This situation has nearly led to accidents, as I have found myself stranded in traffic, unable to accelerate, or worse, pulling into traffic where the car fails to accelerate, almost causing collisions with other vehicles. Additionally, during colder…”
Engine
30 reports1 fire
“The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.”
Suspension
27 reports1 crash
“Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.”
Structure
23 reports1 crash1 fire
“The contact owns a 2011 Jeep Compass. The contact stated that while driving over a railroad track at approximately 15 MPH, the vehicle suddenly decelerated and was difficult the steer. The vehicle was later towed to the local dealer, who diagnosed that the front subframe had failed due to severe corrosion, causing damage to the engine bay, and causing the engine and transmission to lower. The subframe and front lower control arms were replaced, and the vehicle was repaired. Recently, while the vehicle was in for routine maintenance, the contact was informed that the rear subframe was corroded. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 98,500.”
Electrical system
20 reports1 fire
“ENGINE LIGHT, TRACTION LIGHT AND FLASHING LIGHTNING BOLT LIGHT CAME ON WHILE DRIVING AND VEHICLE WOULDN'T EXCEED 30 MPH. OCCURRENCE FIRST HAPPENED WHEN TURNING OUT OF A DRIVEWAY. I CONSTANTLY HAVE TO SHUT DOWN/RESTART VEHICLE IN THE MIDDLE OF TRAFFIC, AT TIMES, TO GET BACK TO BEING ABLE TO ACCELERATE NORMALLY, OTHERWISE, IF ABLE, I WILL PULL OVER TO THE SIDE OF THE ROAD AND PLACE THE CAR IN PARK TO SEE IF THERE ARE ANY CHANGES. LIGHTS WILL RANDOMLY COME ON AND DRASTICALLY ALTER ABILITY TO OPERATE VEHICLE. OTHER OCCURRENCES APPEARED WHILST WAITING IDLE IN LINE AT A DRIVE THRU, DRIVING DOWN CITY STREETS--STOP SIGN TO STOP SIGN, DRIVING OVER ROAD IMPERFECTIONS LIKE BUMPS OR POTHOLES, EVEN SAFETY SPEED HUMPS. FROM MY OWN RESEARCH ONLINE, I BELIEVE I HAVE AN IDEA TO WHAT THE CAUSE OF THIS ISSUE IS. DUE TO THE FLASHING LIGHTNING BOLT SIGNAL, IT SEEMS THAT THE ELECTRONIC THROTTLE BODY HAS FAILED.”
Steering
19 reports1 crash1 related recall
“Front wheel assembly with broken connection to frame which was caused by a rusted out frame that mechanic said make vehicle extremly dangerous to drive. Front Wheels buckled outward. Can't drive car any more.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.