Problems · NHTSA complaints

2011 Jeep Compass problems

Owners filed 188 complaints about the 2011 Jeep Compass with NHTSA between Jun 2011 and Oct 2026. The most-cited component is power train (37).

Complaints
188
Filed with NHTSA
Crashes
7
Reported by owners
Fires
2
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train37
  2. Engine30
  3. Suspension27
  4. Structure23
  5. Electrical system20
  6. Steering19
  7. Air bags17
  8. Vehicle speed control14
  9. Fuel/propulsion system11
  10. Engine and engine cooling10
  11. Electronic stability control (esc)8
  12. Seat belts8
  13. Service brakes6
  14. Seats4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201112
201210
20136
201415
201517
201610
201719
201816
201934
202012
20219
20228
202310
20245
20253
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

37 reports
“[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed significant risks to my safety and the safety of others on the road. On several occasions, while driving at highway speeds (approximately 70 mph), the traction control and ABS warning lights have illuminated, and the vehicle has suddenly lost acceleration. This malfunction seems to cause the car to change gears unexpectedly or, in some instances, stop accelerating altogether. As a result, I have been forced to pull over to the side of the road in order to perform a YouTube-suggested reset just to get my vehicle back in motion. This situation has nearly led to accidents, as I have found myself stranded in traffic, unable to accelerate, or worse, pulling into traffic where the car fails to accelerate, almost causing collisions with other vehicles. Additionally, during colder…”
Owner complaint to NHTSAFiled Feb 7, 2026Power train, Electrical system, Vehicle speed controlODI 11716492

Engine

30 reports1 fire
“The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.”
Owner complaint to NHTSAFiled Nov 14, 2024Fuel system, gasoline, EngineODI 11625149

Suspension

27 reports1 crash
“Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.”
Owner complaint to NHTSAFiled Jul 6, 2024Steering, Suspension, Unknown or otherODI 11599548

Structure

23 reports1 crash1 fire
“The contact owns a 2011 Jeep Compass. The contact stated that while driving over a railroad track at approximately 15 MPH, the vehicle suddenly decelerated and was difficult the steer. The vehicle was later towed to the local dealer, who diagnosed that the front subframe had failed due to severe corrosion, causing damage to the engine bay, and causing the engine and transmission to lower. The subframe and front lower control arms were replaced, and the vehicle was repaired. Recently, while the vehicle was in for routine maintenance, the contact was informed that the rear subframe was corroded. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 98,500.”
Owner complaint to NHTSAFiled Aug 7, 2025StructureODI 11679034

Electrical system

20 reports1 fire
“ENGINE LIGHT, TRACTION LIGHT AND FLASHING LIGHTNING BOLT LIGHT CAME ON WHILE DRIVING AND VEHICLE WOULDN'T EXCEED 30 MPH. OCCURRENCE FIRST HAPPENED WHEN TURNING OUT OF A DRIVEWAY. I CONSTANTLY HAVE TO SHUT DOWN/RESTART VEHICLE IN THE MIDDLE OF TRAFFIC, AT TIMES, TO GET BACK TO BEING ABLE TO ACCELERATE NORMALLY, OTHERWISE, IF ABLE, I WILL PULL OVER TO THE SIDE OF THE ROAD AND PLACE THE CAR IN PARK TO SEE IF THERE ARE ANY CHANGES. LIGHTS WILL RANDOMLY COME ON AND DRASTICALLY ALTER ABILITY TO OPERATE VEHICLE. OTHER OCCURRENCES APPEARED WHILST WAITING IDLE IN LINE AT A DRIVE THRU, DRIVING DOWN CITY STREETS--STOP SIGN TO STOP SIGN, DRIVING OVER ROAD IMPERFECTIONS LIKE BUMPS OR POTHOLES, EVEN SAFETY SPEED HUMPS. FROM MY OWN RESEARCH ONLINE, I BELIEVE I HAVE AN IDEA TO WHAT THE CAUSE OF THIS ISSUE IS. DUE TO THE FLASHING LIGHTNING BOLT SIGNAL, IT SEEMS THAT THE ELECTRONIC THROTTLE BODY HAS FAILED.”
Owner complaint to NHTSAFiled Jul 11, 2019Electrical system, Electronic stability control (esc)ODI 11230966

Steering

19 reports1 crash1 related recall
“Front wheel assembly with broken connection to frame which was caused by a rusted out frame that mechanic said make vehicle extremly dangerous to drive. Front Wheels buckled outward. Can't drive car any more.”
Owner complaint to NHTSAFiled Sep 3, 2023Steering, WheelsODI 11542372
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.