Problems · NHTSA complaints
2023 Jeep Compass problems
Owners filed 49 complaints about the 2023 Jeep Compass with NHTSA between Mar 2023 and Oct 2026. The most-cited component is electrical system (15).
Complaints
49
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system15
- Steering9
- Forward collision avoidance7
- Engine7
- Power train6
- Lane departure4
- Exterior lighting4
- Vehicle speed control3
- Service brakes3
- Suspension2
- Fuel/propulsion system2
- Air bags2
- Seat belts1
- Fuel system, gasoline1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
13
16
10
10
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 13 |
| 2024 | 16 |
| 2025 | 10 |
| 2026 | 10 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
15 reports1 related recall
“The contact owns a 2023 Jeep Compass. The contact stated that while driving at 65 MPH, the vehicle unexpectedly lost power and completely stalled. The warning message "Performance limited—fuel system error" illuminated. Approximately one week prior, the vehicle was taken to the dealer for the same failure. The failure was diagnosed as a software glitch, and a secondary battery was installed; however, the failure recurred. The failure mileage was approximately 43,000.”
Steering
9 reports1 crash
“My vehicle is a 2023 jeep compass. I just had to replace my racket pinion, steering power train issue. There is no way at 70,000 miles this goes in a vehicle. No warning lights... Just loudin clanking when driving & turning...YES, inspected by jeep, dodge, ram dealership 0n 9/25/26. Had it fixed on 10/5/26 & paid a lot of money for it.”
Forward collision avoidance
7 reports1 crash
“I am submitting this complaint to report a serious and repeated safety-related electrical failure involving my 2023 Jeep Compass. While driving, the vehicle experienced a sudden and dangerous electrical malfunction. The windshield wipers activated on their own, both digital screens began flashing uncontrollably with warning messages, headlights and dashboard controls turned on and off without driver input. Most critically, the automatic emergency braking system became disabled while the vehicle was in motion. During the first service visit to an authorized Jeep dealership, I was informed that the Body Control Module (BCM) was not responding, and that multiple vehicle systems showed inactive status and communication failures. The dealership stated they could not identify the root cause. Instead of repairing the issue, the system faults and communication errors were cleared/reset, the battery was replaced “as a precaution,” and the vehicle was released without a confirmed repair. The next day, the same failure occurred again while driving on the highway. The windshield wipers activated randomly, the screen displayed a red warning stripe, multiple system failure…”
Engine
7 reports
“While driving 65 miles an hour down the road my vehicle hit a hard stop( felt like I ran into a brick wall) . memo on my car popped up, saying service transmission. Being completely stopped and using the gas, it wraps up to four or five RPMs just to get me rolling. There’s not much power behind the gas pedal. Thankfully, the person behind me did not tail end me when my vehicle hard stopped.”
Power train
6 reports
“1) The Power Take-Off Unit (PTU) in the drivetrain failed suddenly while driving at approximately 60 mph. This is a critical drivetrain component responsible for transferring power. The PTU is currently at the Jeep dealership where the repair order is open, and it is available for inspection upon request. 2) The PTU failure caused the vehicle to lose the ability to operate safely and became inoperable in the middle of travel on the highway. This placed my husband and son at risk of being stranded on the side of the road at highway speeds, vulnerable to collisions, limited ability to maneuver the vehicle, and potential loss of control. It also created risk to other drivers due to sudden deceleration and inability to move the vehicle to safety under its own power. 3) Yes. An independent mechanic first confirmed that the issue was related to the drivetrain. The Jeep dealership later confirmed that the failed component is the Power Take-Off Unit and that it is covered under the powertrain warranty. A repair order is open, and the part is currently on backorder. 4) Yes. The vehicle was inspected by a local independent mechanic immediately after the breakdown, and…”
Lane departure
4 reports1 crash
“Multiple electronic/body-control systems fail intermittently, confirmed by dealer diagnostics (DTC summary report, 5+ service visits): Active Lane Management/Blind Spot system shows "blind spot alert unavailable" and lane-keep faults, mainly during turns and lane crossings (DTC U0422-00, "Implausible Data Received From Body Control Module," stored across ACC, LBSS, RBSS modules). Rear camera intermittently fails to display (DTC B217A-87 "Rear Camera-Missing Message," B217A-9A "Rear Camera-Component or System Operating Conditions"). 4WD system shows "Service 4WD System" warning during sustained highway driving over 60 mph, clearing after 1-2 minutes. USB port intermittently shows "USB ERROR/Device_No_Response" and stops recognizing phones (possibly DTC B15A1-00 "Media Port 1 Connection"). Auto start/stop malfunction was also previously observed. Safety risk: The lane/blind-spot systems fail during the exact maneuvers where they matter most—turning and crossing lane lines into driveways/parking lots—so the driver may rely on a system that's silently unavailable during higher collision risk. Both ALM and 4WD faults trigger sudden, unexpected warning chimes while…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.