Problems · NHTSA complaints
2020 Jeep Compass problems
Owners filed 143 complaints about the 2020 Jeep Compass with NHTSA between Mar 2020 and Oct 2026. The most-cited component is engine (79).
Complaints
143
Filed with NHTSA
Crashes
3
Reported by owners
Fires
2
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine79
- Electrical system66
- Power train29
- Steering8
- Service brakes7
- Vehicle speed control7
- Engine and engine cooling4
- Suspension4
- Wheels4
- Visibility/wiper4
- Fuel/propulsion system4
- Forward collision avoidance4
- Exterior lighting3
- Tires3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
10
13
21
28
28
25
18
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2020 | 10 |
| 2021 | 13 |
| 2022 | 21 |
| 2023 | 28 |
| 2024 | 28 |
| 2025 | 25 |
| 2026 | 18 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
79 reports1 fire
“My 2020 Jeep Compass experiences sudden, unexpected engine shut-offs while driving. The engine loses power and stalls without warning, and shortly afterward the dashboard displays a 'Coolant Temperature Too High' warning. The vehicle has stalled while in motion, including at highway speeds, creating a serious safety hazard. After the stall, the vehicle restarts and behaves normally, but the problem has recurred multiple times. This matches the engine-stalling and coolant-temperature issue described in the NHTSA investigation of 2019–2020 Jeep Compass vehicles equipped with the 2.4-liter Tigershark engine.”
Electrical system
66 reports
“I drove myself and my passenger to our destination without issue. After the vehicle was parked for approximately three hours, I started it and drove toward the exit lane leading to the main road. I stopped completely before exiting and was traveling approximately 10 mph as I crossed toward the leftmost turning lane. Suddenly, the dashboard displayed a “High Coolant Temperature” warning, the check engine light illuminated, and the accelerator pedal became resistant/unresponsive. The vehicle slowed to a stop and the engine completely shut off. Without me shifting the transmission out of Drive or selecting Reverse, the vehicle then began rolling backward on its own. The road was not inclined or sloped. The brake pedal and steering wheel became extremely hard to operate. I had no choice but to allow the vehicle to roll backward into the exit lane. I was extremely concerned that it could cause a collision or strike a pedestrian or building, seriously injuring myself, my passenger, or others. The vehicle eventually stopped, but it was left partially in the exit lane and partially in the main roadway. I was in the right-turn lane, and approaching traffic could not…”
Power train
29 reports1 fire
“The contact owns a 2020 Jeep Compass. While driving for 5–10 minutes at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated, and a "Pressure Overheating" message was displayed. The Automatic Emergency Braking feature activated. The contact called roadside assistance and had the vehicle towed to an independent mechanic, who replaced the valve cover gasket, spark plug, and battery. The failure persisted. The vehicle was turned off and restarted. The vehicle was taken to a second independent mechanic, who checked the cooling system, performed a coolant test, and completed an oil change. The failure recurred, and the vehicle was towed back to the mechanic, who flushed the coolant and replaced the coolant hose, radiator hose, and coolant reservoir tank. The failure continued with a collapsed radiator hose. The contact had a friend purchase a main radiator hose for replacement. The vehicle was taken to a third independent mechanic; however, no diagnostic trouble code was retrieved, and the cause of the failure could not be determined. The contact was informed that the engine and transmission might need to be replaced.…”
Steering
8 reports
“My 2020 Jeep Compass develops significant shaking and vibration when I apply the brakes while traveling above approximately 70 mph. The vibration affects the vehicle’s stability and makes me concerned about maintaining control and stopping safely at highway speeds. The vehicle was inspected and serviced by an authorized Jeep dealership after I reported the shaking. The dealership identified problems involving the inner tie rods and steering system. Before the repair, I specifically questioned whether the brake rotors could be contributing to the shaking. The dealership assured me that it was completely certain the problem had been corrected. The vehicle rides somewhat better following the repair, but the same high-speed braking vibration remains. The vehicle now has new tires, but the shaking continues. The problem occurs primarily when the brakes are applied at highway speed, which raises concerns involving the brake rotors, hubs, calipers, steering rack, tie rods, wheel bearings, or related suspension components. There are no warning lights before the shaking occurs. The vehicle and its components are available for inspection. I am requesting that NHTSA…”
Service brakes
7 reports1 crash
“Engine temporarily shut itself off by itself in the freeway as I was slowing down pressing my brakes because of the cars in front of me in traffic hour. The car flashed a “coolant temperature too high” message then immediately turned itself off for a minute. The engine/coolant temperature gauge was normal the whole time I was driving (in between the cold and the high sign). But even then it flashed that “coolant temperature too high” message and shut itself off right then for a minute after it flashed me that sign. It was over 100 degrees fahrenheit outside and inside the car without ac it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I changed gears from drive to neutral and then to park. And after a minute the car turned on again. Even with my four ways on, drivers kept pulling up behind me on the freeway despite my four way lights being on. I prayed I wouldn’t get hit and cause an accident on the freeway because of my disabled vehicle. A few drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes and tried restarting…”
Vehicle speed control
7 reports
“The car suddenly would not accelerate over 20 miles per hour when I was driving on a busy road. The car has made clunking noises whenever I accelerate since I bought it 6 months ago. There is a recall for other 2020 Jeep Compass Latitudes that would explain this problem (W48/NHTSA 20E-037) but my VIN is not included in the recall. I think that this is a mistake.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.