2023 Jeep Grand Cherokee L problems

“My 2023 jeep grand Cherokee L rear spring coil has detached from the vehicle and has a open recall of 89D. The vehicle has been at the dealership for 2 months on the 14th of this month without any remedy as of today. i had reached out to FCA-US and spoke with a representative she open me a case # and was told that a rental would be an out of pocket cost, then to just submit for a reimbursement at the end. i am a simple wage earner and cannot afford this additional burden of cost to be added to my daily budget. Plus not knowing when a part or fix would be ready. it has already caused so much trouble with transportation with our family being down to just one vehicle. i reached out to the dealership manager for assistance on a loaner yet still always told working on it without any solutions. feel like being ignored.”

“The rear doors are able to be opened upon 2 pulls of the handle even if the car is in motion. I understand this could be a safety benefit if the vehicle was not in motion and someone in the rear seats needed to get out, but I was driving 60 MPH on the highway and my toddler pulled the handle twice with her foot and the door unlatched. I called me dealer and they said this is how the doors are made to function, which again I understand this could be a benefit if the car was parked or not in motion, but when you’re driving at any rate of speed, that is a huge safety concern as a parent/driver that your rear passengers can open the doors while you’re in complete motions regardless of the control panel having the doors actively locked.”

“2023 Jeep Grand Cherokee Summit unexpectedly applied the brakes while traveling approximately 78 mph with Adaptive Cruise Control engaged. There was no vehicle, object, or obstruction directly ahead. The forward collision/ACC warning activated immediately before the vehicle braked. At approximately the same time, the driver had touched the power lumbar button to disengage the lumbar. The lumbar had independently activated approximately 15–20 minutes earlier. Not sure if the 2 are related or if the is just coincidental?”

“Does not defog properly and will also blow smoke out of the vents. The rear coil issue also creates issues with the bearings etc on the vehicle since the suspension isn’t being properly supported and should be included in the recall of these vehicles Cannot find completed recalls on my vehicle so don’t know if it was performed but having popping noises when driving over bumps etc from brake pedal area. TSB 02-002-24 REV. A — Noise While Driving Over Bumps It identifies excessive play in the lower control arm ball joint socket as a cause of metallic front-end rattling on certain 2023 Grand Cherokee L vehicles. It calls for replacing both lower control arm tension links. ”

“The starter/starter solenoid and related engine oil sealing have failed three times. Most recently on 6/18/2026, and previously in 2024 and 2025, the vehicle would not start: the dashboard illuminated but the engine would not crank. The engine then began smoking and a burning electrical smell entered the cabin. My wife and young child were in the vehicle. The vehicle was rendered completely inoperable and had to be towed each time. Safety risk: an engine that smokes and emits a burning electrical odor upon attempted starting presents a fire hazard to occupants. On the most recent occurrence the failure happened at a fuel station with my family present, over 1,000 miles from home, stranding us for seven days. Dealer confirmation: yes. On the two prior occasions a franchise dealer diagnosed a defective starter solenoid and replaced the starter. Both repairs failed and the identical failure recurred. On the most recent occurrence, a different franchise dealer found that a plug sealing an unused opening on the engine block was missing, allowing engine oil to spray onto and saturate the starter, destroying it. The starter and the plug were replaced. All failures…”

“Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.”