NHTSA lists 6 safety recalls and 99 owner complaints for the 2023 Jeep Grand Cherokee L. Most complaints involve suspension (39) and electrical system (24). The EPA rates it 17–21 mpg combined, and NHTSA gives it 5 stars overall.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“My 2023 jeep grand Cherokee L rear spring coil has detached from the vehicle and has a open recall of 89D. The vehicle has been at the dealership for 2 months on the 14th of this month without any remedy as of today. i had reached out to FCA-US and spoke with a representative she open me a case # and was told that a rental would be an out of pocket cost, then to just submit for a reimbursement at the end. i am a simple wage earner and cannot afford this additional burden of cost to be added to my daily budget. Plus not knowing when a part or fix would be ready. it has already caused so much trouble with transportation with our family being down to just one vehicle. i reached out to the dealership manager for assistance on a loaner yet still always told working on it without any solutions. feel like being ignored.”
“The rear doors are able to be opened upon 2 pulls of the handle even if the car is in motion. I understand this could be a safety benefit if the vehicle was not in motion and someone in the rear seats needed to get out, but I was driving 60 MPH on the highway and my toddler pulled the handle twice with her foot and the door unlatched. I called me dealer and they said this is how the doors are made to function, which again I understand this could be a benefit if the car was parked or not in motion, but when you’re driving at any rate of speed, that is a huge safety concern as a parent/driver that your rear passengers can open the doors while you’re in complete motions regardless of the control panel having the doors actively locked.”
“2023 Jeep Grand Cherokee Summit unexpectedly applied the brakes while traveling approximately 78 mph with Adaptive Cruise Control engaged. There was no vehicle, object, or obstruction directly ahead. The forward collision/ACC warning activated immediately before the vehicle braked. At approximately the same time, the driver had touched the power lumbar button to disengage the lumbar. The lumbar had independently activated approximately 15–20 minutes earlier. Not sure if the 2 are related or if the is just coincidental?”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Grand Cherokee L 2WD Auto 8-spd, 6 cyl, 3.6 L · Rear-Wheel Drive | 19 | 26 | 21 | $2,950 | 416 |
| Grand Cherokee L 4WD Auto 8-spd, 6 cyl, 3.6 L · All-Wheel Drive | 18 | 25 | 21 | $2,950 | 430 |
| Grand Cherokee L 4WD Auto 8-spd, 8 cyl, 5.7 L · All-Wheel Drive | 14 | 22 | 17 | $4,200 | 533 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
6 safety recalls as of Nov 9, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 99 complaints with NHTSA. The most-cited components are suspension (39), electrical system (24), forward collision avoidance (12). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2023 Jeep Grand Cherokee L at 17–21 mpg combined, depending on engine and drivetrain (3 versions rated).
NHTSA's New Car Assessment Program gives the 2023 Jeep Grand Cherokee L 5 out of 5 stars overall.