2019 Jeep Grand Cherokee SRTRecalls, problems, MPG & safety

“I am reporting a serious safety failure related to the ABS/ESC recall on my 2019 Jeep Grand Cherokee. Parts have not been available for over a year, and my vehicle has now experienced the dangerous conditions described in the recall. Before the failure, while stopped at a red light in Drive with my foot firmly on the brake, the vehicle suddenly rolled backward on its own. I had to forcefully press the brake to stop it. This should never happen and indicates brake system failure. About 10 minutes later, while driving on the highway, the vehicle experienced a sudden safety system failure. Multiple warning lights came on (ABS, ESC, brake system, check engine), the accelerator pedal became unresponsive, a burning smell came from the vehicle, and I temporarily lost control. I could not pull over immediately due to traffic, which created a very dangerous situation. The vehicle eventually became undriveable and required towing. I am thankful my children were not in the car. This is an extreme safety hazard. Stellantis still has no parts available and has not provided a repair or transportation option. This forces owners to choose between parking their vehicle…”

“The contact owns a 2019 Jeep Cherokee. The contact received a recall notification in November of 2024 for NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact stated that the check engine warning light was illuminated continuously. The ABS warning light illuminated, and other unknown warning lights were illuminated. While at a stoplight, the vehicle turned off and restarted. The local dealer was contacted, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed the contact that the recall repair would be available soon. The failure mileage was approximately 20,337.”

“The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, while attempting to reverse, the brake pedal was inadvertently engaged, with the rear park sensor message displayed. There was a loud beeping sound while the vehicle was in reverse. The contact received notification of NHTSA Campaign Numbers: 24V838000 (Service Brakes, Hydraulic) and 22V426000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The dealer referred the contact to the NHTSA Hotline and the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.”