Problems · by component
2000 Jeep Grand Cherokee suspension problems
64 owner complaints to NHTSA about the 2000 Jeep Grand Cherokee cite suspension, 3% of all 1,829 complaints for this model year.
Complaints
64
3% of all complaints
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
0
Reported by owners
What owners say about the suspension
Verbatim from NHTSA complaints, newest first
“I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.”
“MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.”
“FIRST: I HAD PURCHASED THIS VEHICLE USED WITH APPROX. 110,000 MILES ON ODOMETER. STEERING WHEEL VIOLENTLY SHAKES ON MODERATE TO HEAVY BRAKING AS WELL AS MODERATE SHAKING UPON DECELERATION ON HIGHWAY SURFACES AS WELL AS INTERMENT CLUNKING FROM FRONTAL SUSPENSION AREA UNDER SIMILAR CONDITIONS. THE STEERING WHEEL MAY BE POINTED STRAIGHT AHEAD OR AT A SLIGHT LEFT OR RIGHT POSITION. THERE ARE TIMES WHEN THE SHAKING, UNDER THE ABOVE CONDITIONS, IS VERY SLIGHT OR NONEXISTENT AT ALL. I BELIEVE IT IS IN THE FRONT STEERING LINKAGE/SUSPENSION AND NOT THE BRAKES. I HAVE PERSONALLY INSPECTED THE COMPONENTS MENTIONED ABOVE AS I HAVE MOPAR EXPERIENCE IN THE PAST AS A TECHNICIAN. I HAVE ALSO HAD A SECOND OPINION FROM AN INDEPENDENT TECHNICIAN WELL VERSED IN JEEP TECHNOLOGY. SECOND; I ALSO HAVE A PROBLEM WITH THE OIL PRESSURE BEING ERRATIC WHEN WARMED UP AND EITHER STATIONARY OR IN MOTION. I HAVE REPLACED THE OIL PRESSURE SENDING UNIT AND PERFORMED MOPAR DIAGNOSTICS ON THE CLUSTER AS MENTIONED IN THE SHOP MANUAL TO NO AVAIL ON THIS 4.0L ENGINE WITH AUTOMATIC TRANSMISSION.THE GAUGE READS WELL WHEN COLD BUT WHEN WARMED UP IT WILL DROP TO ZERO WITH THE GAUGE ALARM WARNING ME OF…”
“WHEN DRIVING MY 2000 JEEP CHEROKEE SPORT AT 45-50 MILES AN HOUR THE JEEP VIOLENTLY SHAKES FROM THE FRONT END. I RESEARCHED THIS ONLINE AND COME TO FIND OUT ITS CALLED A "DEATH WOBBLE" AMONG MANY JEEP OWNERS. THIS IS A SCARY PHENOMENA AS DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOBBLES BACK AND FORTH AND VIOLENTLY SHAKES. *TR”
“I WAS DRIVING ON AN ON RAMP WHEN I HIT A RAISED BUMP ON THE ROAD. THE FRONT STARTED BUMPING VIOLENTLY ALMOST LIKE A BASKETBALL. WHEN I APPLIED THE BRAKES IT STOPPED AS I SLOWED DOWN. IT HAPPENED ONCE MORE AS I COULD NOT GET OFF THE HIGHWAY FROM THE FIRST INCIDENT. AGAIN, I HIT ANOTHER BUMP AND THE SAME THING HAPPENED. I WAS LUCKY THAT NO ONE WAS RIGHT BEHIND ME OR THERE MIGHT HAVE BEEN A COLLISION. I WENT ONLINE WHEN I GOT HOME TO SEE WHAT THE ISSUE WAS AND FROM WHAT I SAW IT WAS WHAT PEOPLE CALL THE "DEATH WOBBLE". *TR”
“MY JEEP FIRST STARTED TO SHAKE VIOLENTLY WHEN I WAS EXITING ONTO AN OFF-RAMP. I PULLED OFF THE ROAD; IT WAS AWFUL. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG AS THE ISSUE DID NOT OCCUR AGAIN RIGHT AWAY. HOWEVER, AS TIME WENT ON IT DID. IT NOW HAPPENS RATHER FREQUENTLY AND IT IS TERRIFYING EVERY TIME. I HAVE TO GET IT REPAIRED (NEW TRACK BAR) BEFORE SOMETHING TRAGIC HAPPENS. PLEASE HELP! THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED YET. BY THE TIME ONE IS, DUE TO ACCIDENTS, I WILL HOPEFULLY HAVE MINE FIXED. THEREFORE, THIS COMPLAINT IS MY PLEA ON BEHALF OF OTHER JEEP OWNERS. WHEN THIS HAPPENS, IT HONESTLY FEELS LIKE THE FRONT WHEELS WILL LIKELY FLY OFF; IT'S RATHER DISTURBING FOR THOSE IN THE VEHICLE AND THOSE DRIVING NEARBY IN OTHER VEHICLES. *TR”
Showing 6 of 64 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.