2023 Jeep Wrangler steering problems

“The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V363000 (Steering); however, while driving at an undisclosed speed, the vehicle experienced a total loss of motive power. Warning messages stating "Service Shifter" and "Check Hydraulics" along with other unknown warning lights displayed on the instrument panel. Additionally, the contact felt that the recall repairs contributed to the failure. The vehicle was towed to the same local dealer; however, the failure could not be identified. The manufacturer was notified of the failure via email and telephone. The failure mileage was approximately 49,000.”

“On numerous instances now, while travelling at highway speeds a small bump or uneven surface will cause the vehicle to experience the "Jeep Death Wobble" and will violently shake the entire vehicle out of control unless a rapid deceleration and / or stoppage occurs. I have brought it to a dealer who indicates that they were not able to reproduce the "Shimmy" (they also were unable to perform my safety recalls spite have the vehicle for several days in a row). There is a clear shake, wobble, shimmy, or whatever that is easily reproducible at highway speeds of 50 mph or greater.”

“The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to complete the recall repair was not yet available. Neither the dealer nor the manufacturer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.”

“I am the owner of a 2023 Jeep Wrangler that is currently affected by an active safety recall. I was informed by my dealership that there is no available remedy and that a repair may not be available for approximately two to three months. I am concerned about being expected to continue operating a vehicle that has been identified as having a safety-related defect while no corrective action is available. As a consumer, I believe it is unreasonable to issue a safety recall without providing owners with a timely solution or adequate support during the waiting period. This situation creates additional hardship because I have ongoing medical conditions that require regular healthcare appointments and reliable transportation. I am also planning a long-distance move to access better healthcare services, and I am concerned about the safety and reliability of driving a vehicle that is subject to an unresolved recall. I respectfully request that FCA review this situation and provide guidance regarding owner protections, alternative transportation assistance, reimbursement options, or other accommodations while a repair is unavailable.”

“In Highway speeds the death Wobble is uncontrollable. To the point my daughters in the back got scared and cried thinking we would crash. I take to jeep and they told me nothing was wrong. They lied to me.”

“My vehicle is subject to open recall #26V-363 for Electric Hydraulic Power Steering. I contacted my local Jeep dealership to schedule the required free recall repair. The dealership refused to accept my vehicle, stating that Stellantis/Jeep has not yet distributed the remedy procedure or parts to their service department. As a result, the recall cannot be performed at this time through any authorized dealership. This situation creates an ongoing safety risk, as the defective steering system remains unrepaired with no available remedy. Additionally, I am suffering direct economic harm — my vehicle is listed on a peer-to-peer car sharing platform which has restricted my listing due to this open recall, and I am losing rental income daily with no recourse. I am requesting that NHTSA follow up with Stellantis to expedite distribution of the recall remedy to authorized dealerships so that affected vehicle owners can fulfill their obligation to have the repair completed.”