Problems · NHTSA complaints
2023 Jeep Wrangler problems
Owners filed 374 complaints about the 2023 Jeep Wrangler with NHTSA between Nov 2022 and Oct 2026. The most-cited component is electrical system (198).
Complaints
374
Filed with NHTSA
Crashes
11
Reported by owners
Fires
7
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system198
- Engine108
- Fuel/propulsion system65
- Steering58
- Power train51
- Suspension39
- Vehicle speed control22
- Wheels8
- Structure7
- Service brakes7
- Visibility/wiper6
- Visibility3
- Air bags3
- Forward collision avoidance2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
4
65
107
91
107
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2022 | 4 |
| 2023 | 65 |
| 2024 | 107 |
| 2025 | 91 |
| 2026 | 107 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
198 reports2 crashes5 fires5 related recalls
“Upon starting vehicle, the instrumentation cluster has lost all power. There was a recall for this issue prior and jeep is stating that my vehicle was not part of the recall.”
Engine
108 reports3 crashes3 fires1 related recall
“On two separate occasions, the vehicle shut off while driving. Error messages indicated "electrical failure" and to "service charging system". In the second instance the check engine light came on. Both times I was able to get safely to the shoulder. The car was restarted by powering the vehicle off and then on again. October 2025- in Massachusetts on I290 heading back to CT from Maine February 2026- in CT on [XXX] The vehicle has been in and out of repair for several months at a time without repair or replacing parts. Software flashes clear the codes but have not fixed the ongoing issues. The manufacturer is aware and multiple cases have been opened with them without resolution.”
Fuel/propulsion system
65 reports3 fires
“while driving my 2023 Jeep Wrangler Willys 4xe at approximately 40 mph in electric mode with approximately 26% battery charge remaining, the vehicle suddenly and unexpectedly lost propulsion. The green indicator on the instrument cluster that normally shows electric operation changed to yellow. Immediately afterward, the Jeep abruptly lost power and began rapidly decelerating. I was NOT applying the brakes. The dashboard displayed "Service Charging System" along with a red warning symbol resembling a charging cord. I was able to get the vehicle off the roadway and into a parking lot. The Jeep then came to a stop. The vehicle remained powered on and the dashboard remained illuminated, but pressing the accelerator produced no response. The Jeep would not move. I turned the vehicle completely off and waited several minutes. When I restarted it, the Jeep started and operated normally again. The Jeep spent approximately three months at an authorized Jeep dealership for multiple electrical/charging system problems and diagnostic trouble codes. During that time, the 12-volt battery was replaced and the Integrated Charging Dual Module (ICDM) was replaced. The Jeep…”
Steering
58 reports1 crash1 related recall
“The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V363000 (Steering); however, while driving at an undisclosed speed, the vehicle experienced a total loss of motive power. Warning messages stating "Service Shifter" and "Check Hydraulics" along with other unknown warning lights displayed on the instrument panel. Additionally, the contact felt that the recall repairs contributed to the failure. The vehicle was towed to the same local dealer; however, the failure could not be identified. The manufacturer was notified of the failure via email and telephone. The failure mileage was approximately 49,000.”
Power train
51 reports2 crashes1 fire2 related recalls
“After a recent recall (68C) the vehicle performance has greatly deteriorated. The ELEC mode propulsion has been limited, the internal combustion engine (ICE) engages much sooner than previous. Instead of a 'warm-up' cycle for the ICE, it feels as though there is actual clutch engagement, but with limited power. I feel this could have the potential to accelerate engine wear with a 'cold' engine with rapid engagement, as well as increased fuel/oil dilution (inherent with direct injection turbo engines). In turn, causing the vehicle to experience Fuel Oil Refresh Mode (FORM) more frequently, due to short, repetitive engine cycles. Additionally, the regenerative braking has been cut in half, leading to a decrease in electric charger egeneration to the HV battery, as well as decreased range and power. It is most obvious in stop and go traffic, when attempting to pull out in traffic, as well as when attempting to merge onto a highway or interstate. I feel, without intervention, the current vehicle performance will certainly lead to increased mechanical issues, a potential for frequent service department visits, as well as an increased potential for probable…”
Suspension
39 reports
“In Highway speeds the death Wobble is uncontrollable. To the point my daughters in the back got scared and cried thinking we would crash. I take to jeep and they told me nothing was wrong. They lied to me.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.