Problems · NHTSA complaints

2002 Kia Sedona problems

Owners filed 250 complaints about the 2002 Kia Sedona with NHTSA between Sep 2001 and Nov 2017. The most-cited component is electrical system (63).

Complaints
250
Filed with NHTSA
Crashes
20
Reported by owners
Fires
22
Reported by owners
Injuries
25
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system63
  2. Seat belts33
  3. Engine and engine cooling31
  4. Service brakes, hydraulic29
  5. Air bags26
  6. Visibility23
  7. Seats21
  8. Structure19
  9. Vehicle speed control19
  10. Power train18
  11. Steering13
  12. Latches/locks/linkages13
  13. Tires12
  14. Suspension10

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 31, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20013
200238
200341
200423
200540
200619
200719
200810
20097
201010
20116
20125
20139
20147
20155
20164
20174

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

63 reports18 fires
“TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.”
Owner complaint to NHTSAFiled Nov 2, 2017Electrical system, Seat beltsODI 11042779

Seat belts

33 reports6 crashes1 fire1 related recall
“BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15*BF”
Owner complaint to NHTSAFiled Aug 21, 2015Air bags, Seat belts, SeatsCrash reportedODI 10750433

Engine and engine cooling

31 reports2 fires
“I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR”
Owner complaint to NHTSAFiled May 3, 2012Engine and engine cooling, Fuel system, gasoline, Electronic stability control (esc)ODI 10457359

Service brakes, hydraulic

29 reports5 crashes1 fire
“2002 KIA SEDONA ABS BEGAN ENGAGING WHEN BRAKES APPLIED AT LOW SPEEDS. WEATHER WAS NEVER A FACTOR. UNABLE TO STOP VEHICLE WITHOUT PUMPING BRAKES. THREE NEAR MISS ACCIDENTS BEFORE TAKING THE VAN INTO KIA DEALERSHIP WHERE I WAS TOLD THAT MY VEHICLE WASN'T PART OF THE 2003 RECALL FOR THIS PROBLEM EVEN THOUGH THEY AGREED THEY WERE ABLE TO DUPLICATE THE PROBLEM AND THAT IT APPEARED TO BE THE SAME PROBLEM. *TR”
Owner complaint to NHTSAFiled Dec 26, 2008Service brakes, hydraulicODI 10252845

Air bags

26 reports7 crashes
“TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Aug 9, 2017Air bagsCrash reportedODI 11013900

Visibility

23 reports
“MY ISSUE IS WITH THE VENTILATION SYSTEM ON THE CAR. WHEN IT IS USED FOR A LONGER PERIOD OF TIME THE FOLLOWING PROBLEM OCCURS: YOU HERE THE BLOWER BLOWING AIR, BUT WHEN WHEN YOU CHECK THE VENTS BY THE FRONT WINDSHIELD THERE ISN'T ANY AIR COMING OUT. WHEN YOU CHANGE THE VENT FROM THE WINDSHIELD TO FLOOR, THERE IS NOT AIR COMING OUT. NOTE: THAT ONLY HAPPENS AFTER LONGER USAGE TIME. WHEN THE CAR ISN'T USED FOR A HOUR OR SO, EVERYTHING WORKS AGAIN. I HAVE HAD THIS PROBLEM WITH THIS CAR FOR THE PAST 3 1/2 YEARS. IT HAS BEEN AT THE DEAL WITH THIS ISSUE OVER 5 TIMES AND EVERY TIME I HAVE TAKEN THE CAR IN TO BE CHECK, THE DEAL COULD NOT FIND ANYTHING WRONG. THEY WOULD JUST CHANGE A PART OR TWO OR NOTHING AT ALL AND SAY THERE IS NOTHING WRONG. I HAVE BEEN TOLD BY PRIVATELY OWNED MECHANIC THAT THE ISSUE MAY BE WITH A DEFECTIVE VACUUM PART THAT ALLOWS THE AIR TO BE WITCHED . AT THIS POINT I JUST DO NOT KNOW WHAT TO DO WITH THIS ISSUE. *TR”
Owner complaint to NHTSAFiled Dec 20, 2007VisibilityODI 10212398
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 31, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.